Add a Review

Reviews List

mrrooter.ca
5
@

We had a leak from our toilet. I called around & I found Mr. router's price to be very reasonable. They came right away. their workers were very professional & polite. They put down matts & wore booties to protect our flooring. When the job was done the price was exactly as they quoted, there was no hidden fees. They left the bathroom as clean if not cleaner when they were finished. I will highly recommend them to all my family & friends. S johnson

mrrooter.ca
5
@

We had water leaking through our ceiling and needed a plumber right away. We called Mr. Rooter and we set up an appointment and the plumber showed up within the hour. They fixed our problem right away and the service was fantastic. Would definitely recommend these guys.

mrrooter.ca
1
@

I used them twice and the last time, they screwed up the service. The day they supposed to come and I had someone waiting, no one showed up or called. I had to look for them. I'm still waiting for a copy of the bill they charged my card after many messages

mrrooter.ca
4
@

I don't mind if others tell me that they're expensive. Like Johnny F said, it's all about peace of mind!   You can buy a membership from them and you and all your relatives can use their special rates if they need a plumber.  Customer service/dispatch also gives you a two to three hour window (as well as a call on the day of) so that you know when they're coming.Recently, we had a clogged standpipe behind our washing machine downstairs and didn't know whether it was due to tree roots or just debris/lint/hair.   Initially, the plumber used the scope down the main sewer line to determine if there were any tree roots obstructing the line.  He eventually had had to use the snake in both cleanouts to flush it out all the grimy buildup from the kitchen sink and washing machine.  In the end, he only charged me for the scope (and labour).

mrrooter.ca
5
@

First time calling the plumber and I wasn't sure what to expect.  Mr Rooter scheduled me in and a service plumber was there 48 hours later.  They don't charge by the hour, but instead they have a book with a bunch of different prices laid out for each specific problem.  If you just have a quick fix that will take 2 hours or less (plugged sink) than maybe call another company that charges buy the hour and you will save some significant cash.  I had a problem with the drainline on my toilet and shower in my basement and the plumber ended up working on it for 5-6 hours and it cost me $450.  If I had gone with an hourly company (who usually charge $150/hr) then it would have been considerably more, so Mr Rooter was the right call in this situation. Their minimum charge seemed to be about $325, so it's good to know for next time.  The tech was there for most of the day and we were able to stick the camera down the hole several times to see ensure that the blockage was gone because we werent bothered by time constraints.  The also have a patented biological drain cleanser that costs $60 a bottle, but seems to do the trick...not to mention that it extends the warranty of their work by 60 days if you buy it.  In the future I will be calling them again for any medium to large jobs....they would have gotten 5 stars if their prices were a bit lower, but sometimes it's worth a little more to have peace of mind.

mrrooter.ca
1
@

We've used Mr. Rooter a few times - from semi-emergencies to regular maintenance. The first thing you notice is the way they handle the visit. They give you an approximate time (last time we called it was a 2 hour window) followed by a call with a more precise time (last time it was 30 minute warning). This is great as you do not have sit aournd all day waiting, you just have to be reasonably close to home. The last time we called it was to get a tap replaced. The plumber told us it would cost too much if he did it, told us how to do it ourselves for no charge. We also used Mr. Rooter to replace our hot water tank and are very satisified. The work was done as promised, no mess left behind, the plumber was very pleasant.

mrrooter.ca
5
@

Very Professional. Did the job well, fixed the problems quick. They also go around your house and inspect all the rest of the plumbing. Sort of like how Mr.Lube checks out other things with your car. I also like mr.lube.I didn't get quotes so I don't know if if their prices were high or low or whatnot, but I feel that they gave good value for the money I paid.

mrrooter.ca
5
@

Scott and Dave came for a draining problem but quickly diagnosed a more serious problem. everything was fixed and back in operation in a day. very professi...

mrrooter.ca
5
@

Ryan is one of the best plumbers I have ever come across, he is prompt, efficient and very polite. I would recommend Ryan to anyone who needs a great Plumb...

mrrooter.ca
5
@

The work Ryan did exceeded my expectations. He checked all the plumbing in my newly-purchased, 25 year old house. Although I don't know much about plumbing...

mrrooter.ca
5
@

Fast, clean and all around better than excellent!...

mrrooter.ca
5
@

Our technician was Scott Watson. He showed up right on time and spent a few hours diagnosing the problem and more importantly coming up with a creative sol...

mrrooter.ca
5
@

Just a quick note to express my satisfaction with the initial call to Marjorie to help organize the issue and an appointment. Anthony showed up on time with the work order. He was courteous and we reviewed the issue right away. Anthony quoted the job, we agreed to the order and it was completed quickly. Overall a very positive experience.

mrrooter.ca
5
@

Sean was excellent , got the job done solved the problem in our kitchen sinkWill use them again.C and D

mrrooter.ca
4
@

We were pleased with the service that we received. Thank you.

mrrooter.ca
5
@

Sean arrived right after your phone call. Explained his doings at each step. Had to leave for a bit to get parts. All repairs to kitchen sink, upstairs shower, toilet, and washbasin done quickly even though experienced difficulties due to age of the units.Can recommend Mr. Rooter and Sean to anyone as am very pleased with his handling of the repairs--AND his cleanup after finishing.

mrrooter.ca
5
@

HEY

mrrooter.ca
4
@

the job was don exelent Im wery heapy.Thanks..

mrrooter.ca
5
@

Service with Mr Rooter Plumbing is consistently superior. It was also within in a couple of hours after the call. Everyone is so professional and extremely helpful. Sean Carter was the technician that came to my rescue and fixed a toilet that refused to turn off. I also had a leaking kitchen sink that needed some repair. He had no problem spending the extra time on a repair that was not the initial call. Sean is very polite, knowledgeable, professional and very informative. Sean repaired the problems efficiently and spent time ensuring that it was repaired. He broke down the repair and cost so well. Sean after care service for any questions leaves you feeling good about knowing they are there for you. I recommend Mr. Rooter to everyone who needs honest and efficient work done. Sean is a stellar technician. Thank you S.Murphy

mrrooter.ca
5
@

Mr. Rooter was terrific with their scheduling, calling me when technicians were nearby and they showed up on time.Sean and Eric were quick to figure out the problem, and showed me the cost up front before any work was done. They educated me on why the problems may be happening, and what not to use in my sink. The clog was fixed quickly and then they double checked where pipes were leaking and saw that a few extra parts would be needed. They were friendly, and got the job done quickly and properly. Hopefully, I won't have this problem again, but if I do, they will be my first call!

mrrooter.ca
5
@

I recently had a new toilet installed and had some very slow drains cleared by David Koles from Mr. Rooter. He did a fantastic job!! Very professional service, he explained things every step of the way and his work was top notch. I'm a Mr. Rooter customer for life! Thanks David!!!

mrrooter.ca
5
@

Very happy with service today, David Koles was very courteous and knowledgable. I wanted to have toilet replaced, he explained what needed to be done and cost. Everything was completedly promptly and the place was left very clean. Toilet works properly and no leaks. Would recommend mr.rooter to others!

mrrooter.ca
5
@

Mark came to the house and helped us fix the kitchen sink problem. He is quite professional and freindly. Appreciate him educating us on the possible cause and steps to avoid future blockage. Great guy.

mrrooter.ca
5
@

Today David Koles came by and fixed all our plumbing needs. He was very friendly profesional and courteous . I highly recommend him to anyone needing a great plumber. Thanx again.

mrrooter.ca
5
@

Fast response. Professional service . The guys came and did a good job . Very good customer service . I will use them again is situation asks for it

mrrooter.ca
5
@

I would like to thank Mr. Rooter Plumbing for their professional and efficient service. I had a plumbing issue with my toilet and bathtub tap. I was extremely anxious when I called Mr. Rooter late Thursday night - the staff were very kind and understanding and scheduled a plumber to attend. Frank assessed my situation, advised what was required and associated costs. I asked many questions which he patiently answered. My plumbing issues were quickly actioned and I was very happy with the service provided. Frank was very professional and courteous and the plumbing issues were all addressed - I was very pleased with the excellent customer service and would highly recommend Mr. Rooter. Thank you very much!Rita Vigna

mrrooter.ca
5
@

Frank from Mississauga branch came in today to help us replace the plumbing pipe below the kitchen sink.He came in on time, he was polite and very helpful. The quote was done upfront so no surprises and I was able to pay with credit card. Overall the experience was very good and that's why I also subscribed to become a member. Thank you, Frank and Mr. Rooter. Keep up the good work!

mrrooter.ca
5
@

I was very nervous about calling a plumber because I thought it would be very expensive to fix our problem. The plumber from Mr. Rooter was friendly and explained the problem to me clearly. He told me the cost before fixing the problem, fixed it quickly, and I was left feeling happy. I couldn't ask for more.

mrrooter.ca
4
@

Brian MacRory followed up today June 16, 2015 in response to our request regarding the work recently done. As usual he arrived on time, was professional and courteous and answered all our concerns patiently. Good luck to him.

mrrooter.ca
5
@

I had a toilet installed a year ago. Unfortunately water was already starting to leak in front of the toilet and I was noticing a slight sewer gas smell. I did not want the same plumber so I discovered Mr. Rooter online. I called the number provided and a miracle happened. A gentleman answered the phone, was very polite and concerned about my situation. He indicated when somebody would be out to see me the next day. Alex arrived as scheduled and also was very polite. He examined the situation, made a diagnosis, and provided a quote. We agreed and he went to work on the problem. He explained everything step by step, in layman terms and fixed the problem that was created by the original plumber. When he finished, I felt extremely comfortable with his craftsmanship and professionalism.Well done Alex and I would recommend Mr. Rooter anytime.It's too bad all businesses don't operate the same way. It would take a lot of frustration out of our life.Fred in Mississauga

mrrooter.ca
5
@

Just had Frank come by to check our piping for any lead issues or overall plumbing issues - he was perfectly on time, took his shoes off, navigated through a very cluttered basement, and checked our main. He was very professional and informative, did a thorough check of the piping throughout the house, and answered all my questions. He also was very informative about the City and how they would replace the water main on our street. I am 100 percent happy with this service! I will definitely use Mr Rooter next time!Thanks!

mrrooter.ca
5
@

Great company. Excellent service. Chris Ford is excellent.

mrrooter.ca
5
@

My family and I were stressed over the water leakage in our basement we faced, that was mystifying us. When Frank visited us, he took the time to understand the situation, and then gave me multiple scenarios that might be facing us - each with a time/cost estimate. It went from best case to worst case.Then, he very methodically went about executing his plans, step by step. My 88-year old mother-in-law, who was equally stressed as I was, was especially impressed by his low whistling as he worked. It was a tough job, squeezed for space, but his whistling and cool demeanor almost said “I’ve got this one folks…just relax!”.Frank was exactly what his boss Mike said he would be – the best there is in the business. We owe Mr. Rooter, and especially Mike and Frank a debt of gratitude for relieving a stressful situation for our entire family.We’ve been using Mr. Rooter for over 5 years (perhaps more) now, and would highly recommend them.With sincere thanksMonty & Anna

mrrooter.ca
5
@

We had some urgent plumbing issues in our home for which I got quotes from some plumbers to present to my husband. He said he preferred to go with Mr Rooter which he had used before and was very satisfied with their work and therefore didn't mind paying a little more for their service. He said he wanted to trust who ever came into our home and good work put value into our house which we take pride in.Well I understood what my husband meant after Sean, from Mr. Rooter, easily and effortlessly replaced our kitchen tap, put in a new toilet into our guest bathroom, put a new outside faucet at back of house and created a proper shut-off valve in basement to prevent flooding. Sean was polite, professional and did excellent work that was done right the first time. Sean even took time to investigate an issue we had been having with our leaking roof and recommended a professional who could help because it was totally unrelated to his field. In this day and age it is very difficult to find companies that care, do excellent work, are professional and polite - so it was amazing to experience this through Sean's work from Mr. Rooter.

mrrooter.ca
5
@

Called them up 1 day. Had Alex M come in and install a kitchen faucet and fix a broken toilet like a pro! I will always call them for any plumbing needs and you should too.

mrrooter.ca
5
@

The technician was on time, friendly, and efficient!

mrrooter.ca
5
@

We called Domenic knowing is working at Mr. Rooter Etobicoke. Expert, knowledgeable, and courteous. He changed the toilet in no time. He checked the kitchen faucet and ordered the part. I'll raccomend him to all my friends.

mrrooter.ca
5
@

I've used Mr Rooter a few times now for different reasons. I have had more than one Technician during these calls and all were courteous, professional and on time. Each tech took the time to explain issues to me. They gave me a cost on any work before it was done so that I could approve it first. If you are going to get someone to help you with plumbing repairs or to clean your lines, I strongly recommend that you call Mr. Rooter Plumbing. They are great.

mrrooter.ca
3
@

They really like to push that stupid membership on you, it's on the high end of pricing, and the plumbers vary in skill quite a bit. I don't know if I'll call them again, even though they offered insurance on my hydro-scrub.

mrrooter.ca
5
@

I called Mr. Rooter because my water meter shutoff valve was old and leaking. They came out right away. They had the right parts on hand to upgrade the valve. Skilled professional service and no more leaks! Thanks Mr. Rooter!!

mrrooter.ca
5
@

mrrooter.ca
5
@

Overall fantastic service! The plumber was there in less than half an hour, and was friendly (also with my pets), and clean. Definitely going to call again if need be.

mrrooter.ca
5
@

They were very fast. I called them at 8 and they were at my house within the hour replacing my sump pump when it stopped working. The technician cleaned up after himself and was very conscientious of my personal possessions. He was polite and gave me upfront pricing before he did any work so that I could make sure I had enough to pay him. They also called back to make sure everything was ok after the guy left. They will be the first company I call if I need another repair done. I recommend using this company whenever possible :)

mrrooter.ca
5
@

A+++

mrrooter.ca
5
@

I applied for the City of Ottawa's backwater sewer valve replacement program, and part of the process was getting quotes from multiple contractors. Mr. Rooter was the ONLY contractor that provided a correct quote the first time, with the correct information as required by the city's engineering firm. I spent weeks chasing down all the other companies for proper quotes. Jan 2016, I decided to go with Mr. Rooter for the installation, and dealt with both Sebastien (the manager) and Curtis (who did the install with another guy). Curtis did a great job, was very professional, and cleaned up after the job was done. The guys accidentally tracked dirt on our carpet one day, and they actually rented a steam cleaner at their cost to clean it all up! I've never seen any other plumbing company offer this kind of service. Even the concrete guy who filled up the hole was great to talk with, and cleaned up after himself. This company is a bit more expensive, but their service is top notch and they warranty their work for 1 year (most other companies wouldn't). Highly recommended!

mrrooter.ca
5
@

Called at 10:AM this morning. Job completed successfully the same day within a few hours. Plumber's name is Guy and he did a very good clean job. Everything was efficient from the phone call to the invoice by email. Happy customer! 5 stars.

mrrooter.ca
5
@

Great service on a holiday weekend. Had John Kent as the service tech. Knowledgeable, fast, efficient and friendly. Scope before and after to ensure a thorough job. Highly recommended! Actually wound up needing less and costing less than I thought. Would hope to get John again if ever have a similar problem.

mrrooter.ca
5
@

This is my 3rd visit since December for 3 different problems. I have never been more satisfied with my dealings with a plumber than I have been with Mr. Rooter. First Ryan for the water pressure tank, then Greg for the water softener, and just today, Luca came for an amazingly large sewer clog. All 3 were very professional, very friendly and courteous and above all, awesome plumbers. Happy, happy, happy.

mrrooter.ca
5
@

We had an excellent experience with Mr. Rooter this weekend. We had an unexpected plumbing issue and Mr. Rooter was there when we needed them most. They came so quickly when we called and they were fast and efficient. They thoroughly dealt with the problem at hand and provided excellent service overall. The worked so hard and efficiently and had the entire job completed over a span of two days! We were so impressed! We would like to mention three of the workers who we were very impressed by - Seb, John and Curtis. They were all hardworking, polite and honest with us. It was truly a pleasure having mr. Rooter fix our plumbing issue and we are beyond grateful for their quick and fantastic service. Also a thank you to Fred for asking us to fill out this Google review as it's the perfect way for us to share our gratitude. We would whole heartedly recommend this company without any ounce of doubt! Well done! We will definitely use their services again in the future when needed. Thank you!

mrrooter.ca
5
@

Great service. Fantastic job on unclogging my drain pipes and suggesting a method for it not to happen again. Mr. Fareedun was courteous and explained everything clearly. I would definitely recommend this company to others. If I ever need plumbing work, I know who to call.

mrrooter.ca
1
@

Not happy!! Called them in to do a sewer call and afterwards I found out it was on the city's property and they didn't call the city and I had to pay the bill. They did not follow the city's protocol!!!! I do not recommend this company what so ever. I am currently fighting this bill

mrrooter.ca
5
@

Mr. Rooter plumbing did a phenomenal job on our sewer line. Sheik Farrdudeen and coworkers, worked long hours and explained in detail the progress of the work. Thanks to Mr. Rooter we have a working line with no issues. Sheik also did a wonderful job with our solar lamps. I would recommend mr. rooter to one and all. Thank you Mr. Rooter. Dr. Vijay Kumar, Sudbury.

mrrooter.ca
5
@

Very personable techician. Did a thorough job explaining options; pros and cons of each option. Will happily recommend them and will call them in the future for plumbing needs - hopefully not for a long time!

mrrooter.ca
5
@

Fantastic service from Fardhin, who worked for quite a while on my problem. Explained what the problem was and the remedy, not pushy in any way, in fact I purchased the Lifetime Advantage Plan from him and I would definitely recommend his services to family and friends without hesitation. Great service, great prices, and a big bonus, same day service! Thank you so much for your patience and great work.

mrrooter.ca
5
@

John and Graham came to our house to tackle a plugged up main drain. Construction debris (bad drywall contractor!) had caught on tree roots - a perfect combo of bad luck. John explained the options and tackled the job with professional efficiency, clearing the plug and removing tree roots. During the work the basement looked a little chaotic but John and Graham controlled the chaos, ensuring drop sheets and other steps ensured our basement remained clean. In fact, their cleanup after the job left our basement looking better than before! It was our second time using Mr Rooter and we'd strongly recommend them: professional, capable and, in the midst of stressful plumbing crises, pleasant and great to deal with.

mrrooter.ca
5
@

Best plumber I have ever had I will not go to anyone else. Great price and they fixed something another plumber said they would have to take my whole shower out to fix!

mrrooter.ca
5
@

Mr.Rooter plumbing was a pleasant experience, quick to respond and to take care of the problem, I had a plugged kitchen drain, works like the day it was new now!, great pricing, very friendly and professional employees!

mrrooter.ca
5
@

Mr Rooter Plumbing was excellent. Wonderful communication, nice guys, fair pricing, good service, and excellent turn around time. Rooter Plumbing responded to what appeared to be a minor plumbing issue very quickly. Their guys arrived within two hours of my call. They was upbeat, knowledgeable and courteous throughout their visit. I was hoping for a minor repair, but thankfully looked more deeply into a dripping sink and found that the water pressure to our house was well beyond normal pressure. Unfortunately we had to replace the pressure relief valve -- BUT -- excessive water pressure in the house would surely have led to other issues and probably significant damage. Their guys was efficient and left their work areas completely clean. I would not hesitate to call Mr Rooter Plumbing again and would specifically ask for their if that would be possible.

mrrooter.ca
5
@

Called to set up an appointment on a Monday, and the they sent the crew out on Tuesday. We had just moved into a new house, and the plumbing in the bathroom was incredibly messed up. We had spoken to another company the week before, and the price they quoted up was outrageous. Mr. Rooter said they could handle the problem, and also had a much better price. To make a long story short, they did a spectacular job, and finished everything up on time. Everything works great, and our moving in process is almost complete. Thank you!!

mrrooter.ca
5
@

Thanks for fixing

mrrooter.ca
1
@

I am extremely disappointed with the service (or lack thereof) that i received from Mr.Rooter. I spoke with their office and arranged an appointment from 10AM - 2PM for the installation of a new water softener. I took time off work for this appointment. At 3:30 PM the day of the appointment, i received a call explaining they had a lot of emergency calls and were busy , but i was not forgotten. I asked to receive a future update, and they suggested if i wanted an update to call back myself. At 4:30 the plumber called me, asked me a few questions, and proceeded to give me a quote over the phone and tell me that the work would not be completed that day, but could probably be done 'sometime early next week'. I called the office and was given a quick apology and asked if i wanted to reschedule. I inquired about the part of their website (copy and pasted below) that talks about 'any time, any day' and i was told that this is only for emergencies. I understand emergencies, and people having flooded basements. However i expect a phone call (BEFORE) my appoint time window ends and not afterwards. I was also told it was a miscommunication as they only perceived the job as an in-home visit and quote. I informed them that even THAT did not happen as no one physically stepped near my house. ( I took time off work and lost wages to receive a last-minute phone call). I since called another local plumbing company and happily had the work completed. C Warren Plumbing was fantastic, friendly, knowledgeable and accommodating. Mr.Rooter gave me an over the phone quote for a softener install of $750. I had the work completed for less than 1/3rd of that price. Copy and paste from Mr. Rooter website: " Need it done right? Join our satisfied customers Same price, any time, any day Licensed plumbing experts Available on your schedule"

mrrooter.ca
4
@

Ali handled a difficult situation very well. Our basement flooded due to a blockage under our garage and heavy rains. Ian located it. Ali and his team came to do the dig in the garage. We ended up having to dig the yard as well. The holes filled in with water, so Ali called in the suck trucks. We ended up having our whole pipe replaced with plastic. Newton finished a nice layer of cement around our new sump pit in the basement. Ali coordinated a huge amount of work in a short time. He even came back on Saturday morning to personally finish the job. I found everyone to be polite and professional.

mrrooter.ca
5
@

Eric from Mr Rooter was excellent. What was a small job turned into a situation where he co-ordinated a water shut-off from the city to make additional repairs. A very professional person who demonstrated doing the job right the first time. Shut-offs around the meter are now up to code and, not leaking. This part was not even the original problem which was fixed efficiently.

mrrooter.ca
5
@

Recieved outstanding service from Ali Jaffri and his Mario Brothers! We had a tree roots problem originating from a city tree in our front lawn that had invaded the clay piping inside and outside of our home. Thanks to Ali's knowledge we were able to petition the city to reduce the cost of this massive job by nearly half! Thanks guys, well done!

mrrooter.ca
5
@

My family and I moved into a new house 2-3 weeks ago and today we stumbled upon our toilet piping being clogged by what seems to be grout. Ali came to our house very hastily, even though weekends are meant for emergency situations so we were very surprised. Ali reviewed the problem, then explained potential costs before proceeding. He promptly rectified the situation and gave us a fantastic deal on for the service and parts. Other plumbers I've used from other firms have not been as prompt, fair, helpful and understanding as Ali was. Ali informed us there is a 10 year parts and labour warranty and gave us his card, telling us not to hesitate to give him a call if anything arises. Most impressive service I ever received from a plumbing company. Superb service - prompt, friendly, transparent and fair. I will most definitely recommend Mr. Rooter and more so Ali to family and friends.

mrrooter.ca
5
@

Had a main water value leak on Saturday morning. That that I would be without water all day. Called Mr. Rooter, they advised me on what todo and scheduled me a tech. Called me back to let me know the tech was on the way. The Mr. Rooter Tech (Mike) showed up on time, evaluated and gave me a quote. He was very knowledgable and courteous, he did not try an over sell me anything. He did the repair and cleaned his work area. My water was back on before 4:00 that same day. I am very impressed with all aspects of the experience and would highly recommend Mr. Rooter.

mrrooter.ca
5
@

Professional, Polite, and Happy Customer Today Mike Roach of Mr. Rooter provided services at my Mother's condominium. The work was clearly explained, worked performed in the time frame as expected, and all with a very pleasant demeanor. Little extras such as cleaning up fully, the shoe covers and informing of maintenance items on the washing machine were greatly appreciated. More than satisfied with the work. This was well above what my mother and I expected. We will definitely use Mr. Rooter again. Thanks.

mrrooter.ca
5
@

Mr. Rooter has always provided excellent, efficient service and work to my household, so I would recommend them to any homeowner who need honest and reliable plumbing. Recently we needed a turn off valve replaced as it had rusted on a bathroom toilet. The technician Mr. Mike Roach came to help and since we had called for one item we decided to have him look at a couple of other things. As expected with Mr. Rooter the work was identified, recommendations made based on our household needs and since we are members reasonable costs where assessed. Mike was very helpful, polite and very good at his job. It was obvious he took pride in his work and clearly explained what he had done and demonstrated to ensure we were satisfied with his work. Another great job from Mr. Rooter and especially to their employees like Mike Roach.

mrrooter.ca
5
@

We called Mr Rooter for our clogged bathroom sinks. Within two hours we had a plumber (Anthony Trapani) show up at our house. Anthony was immediately helpful by offering his opinion about what was happening with our drains. After several attempts to unclog the sinks he decided he had to go to the crawl space to open a drain pipe to attempt clearing the drains from there. After several attempts and an explosive release of years of guk and grime, the pipes were clear. Anthony got very dirty with a unfortunate face full of grime and nastiness. Anthony, however, never complained or showed any signs of frustration. In fact, he insisted on cleaning up the mess. We will call for Anthony for any of our plumbing issues moving forward. He's a real class act and an irreplaceable asset for Mr Rooter. Hands down our best plumbing experience to date

mrrooter.ca
5
@

Chris Ford came to our house to fix a leaky shower and an issue with our sump pump in the basement. I found him to be very thorough in his work. The problem with the basement was not easily apparent, but he put the time in to investigate the issue fully. I appreciated the fact that he was comfortable to call his manager for advice to ensure he was treating the issue properly. A few months after Chris's initial visit, I followed up on the estimate he left us. The work was fairly substantial: an 8 foot excavation to fix the weeping tile at the foundation of our home. Chris and his manager were present at the beginning of the dig to set everything up, at which point Igor and his crew took over. The crew was able to identify the issue and correct it, and the crew fully cleaned up leaving little sign that they had been there to dig at all. Igor and Chris were able to solve my problem and explain the problem/solution to me clearly. Both took their time to ensure that my inquiries were answered properly, and the work came in at the estimated price. I would highly recommend Mr Rooter to any friends and family and wouldn't hesitate to use Chris Ford as a plumber or Igor and his crew as excavators in the future.

mrrooter.ca
1
@

I would love to give them no stars. Called them cause are sewer was backing up. Guy came looked at the problem and said it was just cloged being new home owners we believe him seemed like he knew what he was talking about. $200 later all he did was plunged the sewer put his hand down there pulled out rocks, that water in the sewer was going down awesome we were happy till it happen again a few days later. We called a different company Rocket Rooter this guy was shocked on the money we had to pay and didn't even check the stack or nothing Mr Rooter just did a quick job and that was that did not care at all. Rocket Rooter checked every thing the sewer the stack he even took a snake down there which Mr Rooter said that would not do any thing and would be a lot of money. Turns out there was roots down there. And are bill for Rocket Rooter was only $100 and till this day are sewer it still good. I will never us Mr Rooter again. Rocket Rooter care about are problem took the time to fix it highly recommend Rocket Rooter

mrrooter.ca
5
@

A day that started stressful ended well! The Mr. Rooter operator had someone at my house within an hour of calling! John H. from Mr. Rooter is a service professional extraordinaire. We normally just call someone we know to take a look at our plumbing issues, but this time we decided to fix the problem for good and call someone who really knows. So glad we did! Our sewage was coming out of our tub when someone flushed. John was friendly and professional, he fixed the blockage and now everything is working perfect. I received extra piece of mind when he guaranteed the work for a period of time - and the icing on the cake is on the way out he gave me a tip on how to fix my problematic door! Today John saved the day. Thanks, highly recommended!

mrrooter.ca
5
@

Excellent customer service. The guy who came to my house was professional, knowledgeable and willing to try almost anything to try and fix my issue. He was tidy and cleaned up after his visit. On the whole an excellent customer experience.

mrrooter.ca
5
@

We did a Reno 4 years ago and have had to get a plumber in every year to unblock our kitchen sink drain. Matt is the first person we have had that actually discovered the source of our problem (in the old plumbing) and solved it for us. He is very knowledgeable, courteous, efficient, and a great problem-solver. He found what 3 other companies had missed. I would highly recommend him to anyone.

mrrooter.ca
5
@

Talked to Matt on the phone and he instantly put us at ease about our floor drain that was backing up. We arranged a time for him to come by and he got straight to work. Very professional and polite. Matt obviously cares about his clients and you can tell he loves his job. When the drain cleared it was hard to tell who was happier, him or us! I would and will definitely recommend his services to anyone looking. I know who we will call if we need a plumber again! Fantastic experience.

mrrooter.ca
5
@

My name is Matt Prete and I am the new Owner of Mr Rooter in Red Deer. My wife thinks I am weird but I like cleaning drains, I like a challenge and I like to provide a service that people need at a fair price. Blah, blah blah, if you need a plumber give us a call, we'll treat you right!

mrrooter.ca
5
@

Professional!!!! Right from the first phone call down to the care taken to keep things clean. The plumber explained the situation and gave me options, then was happy to discuss the options with me. Helpful, professional and responsive!

mrrooter.ca
5
@

The folks at Mr. Rooter are fantastic! Professional and courteous every step of the way. I wouldn't hesitate a bit to recommend Mr. Rooter Plumbing.

mrrooter.ca
2
@

Hired them to unclog a kitchen sink. They were there for 15 minutes and they charged $286 (plus taxes). I should have got an estimate on the phone. In comparison, I had a washer drain cleaned and flushed for $89. That was in 2010. This was not done by M. Rooter. They are very expensive

mrrooter.ca
2
@

Called Mr. Rooter to plump in two lines hot and cold that are about two feet in length. These pipes are all open as we are doing a reno. All he had to do was connect the hot and the cold to the adjacent pipes which was done using Pex (just plastic tubing you can buy at any hardware shop which is 6 dollars ft, not copper mind you) and he just crimped them together taking no more than 30 minutes and charged me 306$. I was also quoted 1000$ to hook up the shower pipes which in the end was done by another plumper for 150$. I would advise to shop around before calling or committing to Mr. Rooter as they are too expensive.

mrrooter.ca
1
@

My landlord used Mr. Rooter to clear the clog in the toilet drains in my basement suite. The service tech. came while I was away. The drain was cleared to an acceptable level, but still does not flow as well as it did before. Furthermore, my landlord has asked me not to flush anymore flushable wipes as they have somehow caused th clog, according to the serviceman's claim. In the process Mr. Rooter used and discarded one of my good towels, which Is part of a set of 6. Also, he removed and discarded the device, which conveniently holds the toilet seat in the upright position. Were these measures necessary. It seems to me that things like flushable wipes would have to catch on some obstruction in the drain, such as roots, to form a clog. Thus the need for Mr. Rooter. If the roots are removed, why should the flushable wipes catch on anything now? Secondly, shouldn't a reputable service arrive with all the necessary supplies to complete the contract, without helping themselves to my stuff. Thirdly, couldn' t the technician remove and set aside the toilet seat buddy device before beginning the work. It was not as if there was an immediate overflow to contend with. All this, plus a $400 fee (according to my landlord). How would you rate this service?

mrrooter.ca
5
@

Absolute lifesavers. The HydroJet service is 100% worth the money! Would definitely recommend it.

mrrooter.ca
5
@

Mark is an awesome tech. He did a great job. We had a nightmare job done with a third party plumbing tech. However, Mark with Mr rooters repaired and cleared drains in a professional manner. 5 star for the guy.

mrrooter.ca
5
@

mrrooter.ca
5
@

Friendly, speedy, reliable and cost efficient. Mark and Josh both excellent in understanding the problems and sorting it out with a positive result. Mark even retrieved a family heirloom that found its way down a plug hole. I would happily recommend MR ROOTER for all your plumbing needs.

mrrooter.ca
4
@

Thankyou for responding to our need for a skilled Plumber. You were also very easy around our pets, what a relief! We appreciated how you included my husband in proccess, he had been frustrated by this issue for weeks. You also gave us more room so we could store cleaning supplies etc. under the sink. I am happily recomending you to my freinds and family, Kind Regards Leena.

mrrooter.ca
4
@

good service,good price, know their stuff. use em again

mrrooter.ca
5
@

Prompt friendly affordable Rob was professional and super helpful.

mrrooter.ca
5
@

We had an urgent plumbing issue. Luca from Mr. Rooter was on site within an hour and assessed the problem. He was able to provide best case and worst case scenarios and associated costs so there were no surprises. The work was completed quickly and at the price quoted. Luca did the job professionally and went out of his way to explain every step of the work. I really appreciate that Luca went out of his way to leave the work area very clean. I recommend Mr. Rooter with reservation.

mrrooter.ca
5
@

The Mr. Rooter team was super knowledgeable, helpful, respectful of my home and kind to our dog. Not only did Philippe replace the faucet and install the new laundry tub, but he also found and fixed a stack & drainage problem that we did not know about! We dodged a bullet thanks to Philippe, had he not found the problem, we would have been calling him back in about a week with a much bigger, costlier problem. Philippe has years of experience and it showed as he explained exactly what work he and his crew member did, how and why. We will definitely call Mr. Rooter again if we need plumbing help, because we know we can trust them and their work.

mrrooter.ca
5
@

Phil and Joey from Mr Rooter came to our place to fix a sink issue, and install a new toilet. What a professional team, Phil listened to our concerns, and patiently answered all our questions, and we could tell he was knowledgeable as well as customer oriented. Joey was professional and friendly and left our place in better condition than it was when they arrived. Our son had also thrown some coins down another sink, and it was blocked. They fixed that extra sink that was not on the original quote for free. We were so impressed we became members to receive the 20% discount in the future, and would not hesitate to have them back.

mrrooter.ca
5
@

I have only good things to say about Guy from Mr. Rooter. He was courteous, professional and very personable. Explained our options clearly. Did a thorough check of our plumbing system and we are hoping that he will be back to do the upgrade in our basement. I would definitely recommend Mr. Rooter.

mrrooter.ca
5
@

I called Mr. Rooter for a plumbing issue we had 2 weeks ago. The plumber, Guy, was great. He came on a Sunday and worked for around 5 hours. He explained everything he was doing as well as why we should use certain pieces over others- he could not have been any nicer or professional. Mr. Rooter may not be the cheapest plumber in town but it's the same price on weekends, guaranteed for a year, and it's worth it for the piece of mind we feel for the work that was done. Thanks Guy!

mrrooter.ca
5
@

These guys are completely reliable, friendly and professional - and I like that they explain my options before billing me. Plus they do up my bill on an iPad and then email it to me so its easy to find at tax time!

mrrooter.ca
5
@

I've used Mr Rooter twice now and was very pleased with the service both times. The guys who came were knowledgeable, polite, and took the time to explain my situation and what they were going to do to fix it. Highly recommended!

mrrooter.ca
5
@

The service was prompt, efficient and cost exactly what the quote was. It's great to have a contractor that comes when scheduled and charges what's stated.

mrrooter.ca
5
@

Tops in responding, service and professionalism- I'd highly recommend them, thanks guys

mrrooter.ca
5
@

Great service! Dale was very thorough and courteous and I would highly recommend this company! He took the time to explain things and still got the job done well!

mrrooter.ca
5
@

Will did d a great job. He was courteous and professional and I will recommend Mr Rooter to others. Thanks, Paul

mrrooter.ca
5
@

We've used Mr. Rooter 3 or 4 times in the past few years because of ageing plumbing and root problems, most recently yesterday. They (Dale) have been prompt and helpful each time and we've been very satisfied. No hesitation in recommending them.

mrrooter.ca
5
@

Quick response and did a great job. Both Andrew and field manager Kevin florkow were professional and easy going. There were no hidden cost and they were up front with the issues best way to resolve them. Secondary team that came to dig up the line going out into the city line were equally professional. Kevin is currently still helping us despite the job being done. Great job guys. Wonderful team. Gale

mrrooter.ca
1
@

Avoid using this company. I've had two bad experiences with them. First time - waited all day, guy comes for 30 seconds and says he can't do the job that I asked over the phone and charged me for showing up. ($45) Like really? Couldn't tell me over the phone? He never entered the house. Honestly, I don't know why I paid, I was so pissed. Second time - Quoted $250 for something done over the phone. The Plumber arrives and does something else which I didn't need done and in order to do what I asked originally over the phone, asking me to pay $200 more. The plumber said I shouldn't have gotten a quote over the phone. Still waiting on follow-up for this to be rectified. This company is either very shady or just really poorly run. My advice is to AVOID.

mrrooter.ca
5
@

Awesome, very professional, I stood over the gentleman's shoulder the whole time and he explained everything he was doing, I learned a lot. Very polite and very knowledgeable. Thank you.

mrrooter.ca
5
@

had an off and on again problem with the toilet and shower drain. Mr Rooter fixed it fast and accuratly, never had a problem with the drain or toilet after they looked at it. would call them again.

mrrooter.ca
5
@

I am just enjoying once again having a functioning drain in our kitchen. Andrew B. went far above and beyond to solve a stubborn grease clog in our drain. When his first attempts were not successful, he kept trying until he found a solution. He is to be commended for sticking to it and completing an excellent job. You will get an honest and talented plumber if you hire Andrew. Thanks again for a job well done.

mrrooter.ca
5
@

Wow! What a great company to deal with! They are super professional and really great people. Honest, personable and the perfect definition of great customer service. They have a fantastic five year warranty and, unlike other private plumbers that may or may not exist in years to come, I know exactly who to call if I have a problem.

mrrooter.ca
5
@

Love these guys!! I have 2 rental houses and a low rise apt building which keeps me in contact with plumbing requirements. I have used Mr Rooter for years now as my parents did as well. On the last few occasions I have had the same technician show up for the call. Jeremy is polite, clean, respectful, knowledgeable, and a joy to have if you need a plumber. Jeremy is always pleasant and punctual and he is efficient too. He lets me know what the problem is and how he can fix it and how much it will cost in a short amount of time. I'm sooooo glad I have found my answer to a great plumbing company!!!! And technician!! Thank you Jeremy!! Donna MacLean

mrrooter.ca
5
@

My father taught me to value quality. Quality is a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people. My perception of the work done by technicians of Mr. Rooters Plumbing Company in Ottawa is one of "very high quality". I have had them service three different plumbing needs over the last eight years and each time the work has been done well, at a fair price, and by very friendly professional technicians -- namely: Rory, Guillaume, and Steve. The last service, in July 2016, involved dealing with pipes infiltrated by roots and clogged pipes. A full flushing with quality equipment cleared the problem. In the past, this company has replaced toilets and sinks, and dealt with leaking taps. Excellent work. Have no hesitation in using this company for your needs. Shirley and Bill Harris-Bird.

mrrooter.ca
4
@

One hour after my call John K the technician was at my door. He explained the work that needed to be done as well as the options I had. John was happy to answer all my questions and I was impressed by his attention to detail and willingness to complete the work to my full satisfaction. After the excellent service from Jon K, I will definitely use Mr Rooter for my future plumbing needs.

mrrooter.ca
5
@

Excellent all the way! I was grateful for the late night service. Friendly, efficient and professional. As a 30 year Red Deer resident is is great to have a trustworthy and competent service - how refreshing! Thumbs up and next time we know who to call!

mrrooter.ca
5
@

When Greg arrived he was very helpful and knowledgable and explained everything to me in a way I could understand. Excellent service and work.

mrrooter.ca
5
@

We called Mr. Rooter originally because we had a $50 off coupon and figured why not. We were given an appointment time and date for our issue that needed fixing before winter set in. When the date arrived, we received a call saying they were running late because of another job but would be there within a couple hours. Unfortunately they were stuck at this other job for longer than they thought so they called us to reschedule. At first we were frustrated but as the old saying goes, stuff happens. The customer service was unbelievable. They were so apologetic and wanted to make it up to us for wasting our time. We booked another appointment for the following week, and they said they would even take off the (usually) mandatory base cost of just coming out to look at our issue. When our next appointment time came, they were so quick to get started and informed us about everything they were doing as they were doing it. They were very knowledgeable plumbers and we were quite impressed. After the job was completed, they asked if we had any questions and answered them all. They even went above and beyond and tested our water and checked our water softener for no extra cost. Upon realizing our water was much harder than it should be, they offered a quick fix and said they'd be by in a couple of weeks to see if there were any changes, again for no extra cost. 100% amazing customer service. You will not be disappointed. I would use them again and again.

mrrooter.ca
5
@

I highly recommend mr. Rooter. Shaun explained in detail my options for replacing my septic pump and the benefits for each option. He answered all my questions that I had. I paid what he quoted. Service with a smile.

mrrooter.ca
5
@

A very professional and friendly company. The work performed was excellent and there were no additional extras. I was kept informed the whole time and I highly recommend this company to perform any job large or small.

mrrooter.ca
5
@

Quick and professional. They stayed within the quoted rate. I would use them again in a heartbeat

mrrooter.ca
5
@

As a senior I was a little wary about having a plumbing company come into my home as I have never had to call a plumber before. The lady on the phone set my mind at ease and made me feel comfortable. The plumber came out on time, very clean looking, and was very nice too. He gave me a price upfront for replacing my toilet as it was old and had a crack and then did the work as agreed. I was very pleased with this company, very professional and would highly recommend their services to anyone looking for a plumber. The plumber I had was Shaun, thank you for your services!

mrrooter.ca
5
@

I am always so pleased with the professional service and consideration I get with Mr Rooter employees. Waqas did an amazing and fast job even as I piled on one job after another to his visit. I always call Mr Rooter for all my plumbing and I depend on their expertise and reliability!

mrrooter.ca
5
@

I had an issue with my upstairs toilet. I called around 07:30 and had a plumber (Nasir Ahmad) on site by 10:00. Nasir was 100% professional. He outlined everything for me up front, providing me with all the different scenarios. The job was done quickly and cleanly. Afterwards, Nasir also provided me with a very competitive quote for 3 faucets I need to replace before I sell my house. 11/10. Would recommend.

mrrooter.ca
5
@

When our basement drain started to back up, I hoped it would be an easy fix, maybe just the roots from the tree on the lawn blocking the city drain. I had seen Mr. Rooter trucks in the area so after doing some research online, I decided to give them a call. They dispatched drain specialist Travis Magee who showed up within a couple of hours of us placing the call and right on schedule. He showed us the problem on a camera and it was much worse then we had hoped. He explained the problem, what it would take to repair the problem and provided a detailed quotation. We agreed to engage Mr. Rooter to perform this major repair which involved excavation both inside and outside of our house to get at the collapsed drain. The repair team (Arsen(?) and crew) showed up right on schedule the next day (a holiday Monday of course!) and worked quickly and efficiently to complete the repair. Once they were done, they basement floor was smoothly re-cemented, and the yard and grass were returned to near original condition. I was very impressed with how they left everything so clean and tidy both inside and outside of the house such that you can scarcely tell that the work had been completed. Everything is working again and all with minimal interruption to our regular routines. I'm very glad that we engaged Mr. Rooter to do this work for us and I would highly recommend use of their services and won't hesitate to contact them again if I ever have a plumbing need - emergency or not!

mrrooter.ca
4
@

They were on time the tech did great job and when he finished cleaned up and wanted to know if I have concern about job completed..I would definitely recommend Mr Rooter...

mrrooter.ca
1
@

When we came home and went into our basement we noticed a backup into our laundry tub and onto the floor. I immediately look up a plumber and called Mr Rooter. They explained that they would have somebody at my home within 2 hours. After 3 hours they called and stated that the service man would be here in a few minutes. After another hour I phoned and cancelled the service call. The service man showed up an hour later acting as if nobody called to cancel his service. I wouldn't recommend Mr Rooter to anyone. They just aren't truthful.

mrrooter.ca
5
@

I called Mr. Rooter Tuesday afternoon and explained I needed the outside shutoff valve and outside tap fixed. The office would send out a tech for 9:30am the next morning. Chad.D. arrived and had a look at the taps in question, and all of the other taps and drains. Chad wrote a Summary of Findings and explained the list and cost of what I wanted done that day. (outside tap & shutoff valve, tub tap, main shutoff valve). I am very pleased with the work Chad done (checked from time to time on what he was doing). I will have Chad back to do some more on the list. Chad also told me he has been a plumber for 16 years. Chad is likeable, personable, and certainly not pushy. Thanks Chad.

mrrooter.ca
5
@

Today I had the privilege of having Chad D. from Mr. Rooter Plumbing come into my home for a few different plumbing tasks. Our house is over 50 years old and the one toilet has never flushed correctly. With Chad's knowledge he meticulously cleaned the piping and removed decades of build-up. The toilet now functions as it should, just like brand new. He also installed a new main bathroom toilet and fixed our leaky faucet. His professionalism was evident in the care he took in doing all of the different work. He was polite and conversational and happy and willing to give answers to my multitude of questions. I would definitely want him back for all of my future plumbing needs. Kudos!

mrrooter.ca
5
@

Roy came by to asssess my problem He was very punctual, pleasant and professional He took his time to assess the situation and was thorough enough to say lets take this one step at a time and see what happens at each stage so that we dont do something that may not be necessary and end up costing more than necessary'. He offered some suggestions to try to see if that would alleviate the problem I would trust him to make the correct decision should I have to pursue the situation further

mrrooter.ca
5
@

I have used Mr. Rooter previously and always had great service. Today Ryan arrived to fix a few problems! I needed a new toilet in the en suite bathroom, a minor tank repair in the main bathroom, there was a leaking faucet in the powder room, plus the water supply to the garage was leaking at the shut off valve in the basement, and water was also leaking from the outlet valve in the garage. Ryan was so very personable on arrival, I showed him what needed to be done, he wrote an estimate, I agreed, and he then very efficiently completed all the tasks. He had everything needed in his van and got the job done. Ryan explained everything that he was doing and why! He also left everything spotlessly clean and took away all the old, used and worn out bits! He also took me to all the repaired places and showed me that all were working well. Ryan is a delightful young man and an absolute joy to have working in my home. I am very impressed with him and Mr. Rooter Plumbing. Thank you. Sincerely, Paddy Tanswell

mrrooter.ca
5
@

Today I called Mr. Rooter to help obviously with a plumbing issue; stemming from the late hours the night before. Not only was the customer service amazing by Lori to start off with from how kind and calming on the phone , she was so helpful and understanding to my situation and the anxiety I was having over this going into another day . I was informed I would get a call when the technician had become available and on his way. After a while I called back to check the possible time frame , Lori had to tell me there was some unfortunate circumstances that was unexpected on their end but still reassured me I would be looked after today. I got the call that someone was on the way ! The technician (Bryce) was not only extremely polite but helped make me feel better and confident that this plumbing issue could be looked at and fixed with ease . I'm impressed and so grateful for this whole experience going with your company. The day felt like a complete nightmare but had a happy ending leaving a happy customer. Thank you so much for everything, as much as I would use your business again in a heart beat I hope I don't have to for a long time lolol Again thank you for being a trusted and reliable company

mrrooter.ca
5
@

Had Andrej come out to help us with our plugged main sewer line in a small community outside of Regina. He showed up before scheduled and worked hard on trying to clear the blockage. When the problem was identified to be past our property line Andej made another trip back to assist with locating the blockage so the town could excavate. He even returned the next day to assist with ensuring there were no other unseen blockages that may have caused additional issues. Would highly recommend.

mrrooter.ca
2
@

The professional service and was very considerate of my home however, they misdiagnosed my plumbing issue both times and both times tried to upsell me into expensive plumbing work that I did not need to do.

mrrooter.ca
5
@

On time, courteous, neat. A very helpful plumber!! Andrej was very informative and helpful.

mrrooter.ca
5
@

We called them to come replace a valve andthey told us between 10 and 11 and the guy was at the house at exactly 10 he did his thing and withing 30 min he was done. Andrej was quick and efficient.

mrrooter.ca
5
@

Excellent service

mrrooter.ca
5
@

Neil was great. Arrived earlier than expected and resolved my leaky main shut off valve. Explained everything about the process and I am very happy with the quality of work and professionalism. Will call Neil again for my plumbing needs.

mrrooter.ca
5
@

I highly recommend Mr. Rooter Mississauga.. We had a clogged kitchen sink & in less than an hour, the technician was here fixing the problem (it was 7 PM when we first called). Anthony T. was both professional and friendly, explaining to us the process of dealing with the problem and the options we had at hand.. It was mess free, despite it being a really deep clog.. You couldn't even tell a plumbing technician was working in the area after he left.. We will be definitely using their services again if we face any plumbing problems! Thank you

mrrooter.ca
5
@

Brian and Erik were excellent. Very thorough and considerate. Brian's faucet and toilet recommendations appear to have been good ones - they look and work great. It was a large job with big price tag but the value was very good. Highly recommended.

mrrooter.ca
5
@

I had the pleasure of being served by Neil Rouzes. Neil was extremely courteous, professional and knowledgeable, and provided me with a lot of preventative knowledge and future advice to prevent clogging. Mr Rooters themselves were very professional and kind, ensuring I received timely service and knowledge about my issues, allowing me to make an informed decision. I will definitely use Mr.Rooters service for my future plumbing needs.

mrrooter.ca
5
@

Fantastic service! Got the quote for a sewer backup valve and replacing a toilet on Friday and by Wednesday evening of the next week, the work was completed, including getting all the permits and city inspection and that's over a long weekend. All I had to do was sign on the line and pay! Would highly recommend Stephen Hughes and his team at Mr. Rooter.

mrrooter.ca
5
@

Mr. Rooter was out recently to repair a broken pipe in my lower level. The four day job was major and ran smoothly from start to finish due to Chris Ford, Tech. and Mike Ranger, Manager. Their open communication and on site inspections were invaluable and necessary for my piece of mind. I would not hesitate to recommend Mr. Rooter to friends and family. Thanks again Chris and Mike for all your help.

mrrooter.ca
5
@

Excellent service as usual! Neil and Eric did a great job. Professional, fast and always clean up everything before they leave. Also, easy to book an appointment and get someone out very fast. Great job.

mrrooter.ca
5
@

I was very happy with the service provided by Chris Ford of Mr. Rooter, Etobicoke location. He was friendly, knowledgeable and was able to fix our leaky shower faucet quickly and efficiently on the same day. I also felt that the cost for the work that was done was pretty reasonable as far as plumbing services go. I would recommend Mr. Rooter Etobicoke to anyone looking for local plumbing services. Regards, Nicole Emmerson

mrrooter.ca
5
@

Third time I've had Chris out to our home (for different services) and as always his service level is outstanding. He's saved us so much money in identifying problems before we even know about them. I never hesitate to call him or recommend him to all my contacts. Mr Rooter is a company I can get completely behind - their team treat you like family.

mrrooter.ca
5
@

We had a plugged pipe in the basement; flush the downstairs toilet and sewage came up through the shower drain. My father and I worked the pipes with a snake and a special liquid. We had cleared most of obstruction it seemed but we wanted to be sure. The plumber the company sent was Jeremy Leeman. Jeremy was friendly. He offered to do a bit extra to check the pipes with a camera for the base price. He was efficient, obviously knew what he was doing, and quick. He cleared whatever obstruction was left in no time. We tested the pipes to be sure it was all clear; and when it was all done, he, most of all, gave us peace of mind.

mrrooter.ca
5
@

I noticed water coming in my basement from near my main drain. Called Mr. Rooter and within an hour Ian showed up. Was very professional and knowledgeable. Scoped out the main drain and found immediately what the problem was. Gave different options for fixing the problem. Provided an excellent timetable for getting work done. Very pleased with the service today!!!

mrrooter.ca
5
@

We had a small sewerage backup in our 1910 era home. I called Mr Rooter at 4.30 on Tuesday and at 8am the next day , they called to say Ian was on his way. He was pleasant, patient, and professional. He gave several options and prices and completed the chosen work right away. Well done---and Thanks

mrrooter.ca
5
@

Shawn did an outstanding job. He is very pleasant and professional. I really appreciated the prompt service. I will definitely be using Mr. Rooter for all my future plumbing repairs.

mrrooter.ca
5
@

Pleasant service very knowledgea Jerry Leeman knows his stuff and recomemds what may cause future issues

mrrooter.ca
1
@

We had our 2nd floor laundry leak and a plumber came out late Friday night. While it's nice that it was a late call and someone came by, he didn't do anything! He could not move the laundry machine and he called another company to come by in the morning. No one showed up and we had to call someone else to actually tell us what is wrong and do something! I paid $100 for this guy to do nothing. I strongly advise you find an honest company who will not take advantage of you. Never again.

mrrooter.ca
5
@

Had some drainage issue. Travis Magee came out, inspected and arranged for the problem to be corrected. In the process, he uncovered some other issues that were also corrected. The team of Eugene and Igor worked diligently, and made sure they left the work area very clean when the job was done. Overall, very happy with quality of service and workmanship. Would use Mr. Rooter again an have recommended them to a few neighbours contemplating plumbing upgrades.

mrrooter.ca
5
@

Clogged drainage issue....Travis Magee came out and inspected our pipes thoroughly throughout with camera and advised us that certain section of our old pipes had to be replaced with new and that the remaining old pipes are in great condition even with age. Even though I did not have to replace all the pipes, it still was a very costly unexpected expense and I was scared with the unknown. But Travis understood my concerns and took the time to explain that the work had to be done in order to fix and prevent the problem. Travis was reassuring in explaining Mr. Rooter's impeccable workmanship along with a 25 years warranty. Travis Magee was very helpful throughout this process.

mrrooter.ca
5
@

I was desperate for a plumbing prompt reliable services and I found Mr. Rooter Plumbing services is one professional company that you feel proud and trusting to recommend to other customers. They sent one of their best technicians. Justin Robinson came and was so confident of what he was going to fix my shower's dripping faucet. So well done and he did a great job and my peace of mind now restored. Thank you Justin for a great well done job.

mrrooter.ca
5
@

I had a great experience with one of Mr Rooter's staff named Waqas Ahmed. He was very honest and hardworking. He inspected other plumbing issues around the house and gave me useful advice. It was my first time using this company and I will for sure call them in case of future plumbing issues.

mrrooter.ca
5
@

We had a drainage issue and had the local Mr.Rooter out to our house address it. We were very pleased with Mr.Rooter and therefore would recommend them to anyone who needs plumbing service. The Mr.Rooter technicians that came to our house were on time, very clean, professional and polite. They cleared the blockage and explained the problem and also how we could avoid another plugged drain in the future. Thank you Mr.Rooter Windsor.

mrrooter.ca
5
@

I have had MR ROOTER Plumbing to my house a number of times. 1) Sewer smell in the basement, snaked main sewer line and used a camera to confirm repair; 2) Main water line had a leak 6 feet under the basement floor; 3) Installed a toilet that would not clog and saves me water; 4) Remove old and install new fixtures when I did a bathroom renovation; 5) Recommend a faucet for the laundry tub that does not leak and require yearly maintenance and 6) Remove old and install new sink, faucet, water line for fridge and dish washer hook-up when I did a kitchen renovation. The Technicians did a great job and took great care of my home during the repairs. I am so please with their work I called them to take care of my elderly parents home when they had plumbing problems. Thank You for your Professionalism.

mrrooter.ca
1
@

expensive :(

mrrooter.ca
5
@

I would strongly recommend this company services! Waqas and Nathon came to my house and did a wonderful job, solved all the problems in my kitchen and when they finish they even cleaned everything up! Very polite both of them and very professional! I'm very happy with the service.

mrrooter.ca
5
@

Issue - Back up drain blockage. Travis Magee (Service Technician) Identified issue and provided a solution very quickly. Travis and his crew provided outstanding service with a fast and efficient solution. Left premises clean and tidy. Floyd (Very Satisfied Customer)

mrrooter.ca
5
@

I was very pleased with the service I received today. It was great to speak to someone personally on the initial call and be told exactly when the service would be done. I had a leaking pipe in my kitchen so it was great that a technician could be sent promptly. He (Waqas) was at my home in less than 20 minutes and was personable, polite and professional. He explained my options and was very clear about the pricing. He got the job done promptly and everything was left in very good condition. Based on my experience today, I would certainly recommend both Waqas and the Mr. Rooter team to others.

mrrooter.ca
5
@

Thank you for the brilliant service Justin Robinson! We had a burst water pipe demanding repair and Justin was the perfect man for the job. He not only gave me the details of the problem/ issue and sorted it but made it a very informative experience for a novice like me. A very thorough service both before during and after the main service. Highly professional and polite person. I would recommend Justin and his company to anyone looking for a systematic, thorough service of your problems with plumbing ! The one year warranty gives peace of mind too! Thanks

mrrooter.ca
5
@

Waqas and Nathan were fast, courteous, and helpful. I can only imagine how many clogged drains they have to deal with in a given day, but they put forth a positive attitude, and friendly demeanour for the work in my bathroom. Fast quote, thorough explanation of the work, then within the hour had my bathroom sink working again. Great Job.

mrrooter.ca
5
@

I have used Mr. Rooter twice now, and the first time Waqas and Nathan did an amazing job. From beginning to end they were detailed and explained things to me patiently. I could not have asked for a better experience. For my second plumbing need I did not hesitate to call Mr. Rooter again, and I was very happy that Waqas was sent out again to take care of our problem. He was quick, efficient and once again was patient in explaining what he was doing to me. Very high quality service. I usually never write reviews but the service was so exceptional that I felt like it would be a disservice to this company if I did not post about this positive experience

mrrooter.ca
5
@

My insurance company advised to call Mr. Rooter. I decided I will go with their choice and I didn't make a mistake on this one. The experience was pleasant and stress free. The guys are easy to talk to. They came to fix kitchen sewer back up. Steven and Daniel did a very good job. The first guy who came to provide estimate was extremely good too, but I don't remember his name. They were on time. They cleaned the drain well. They were very friendly. The service is pricey but I would rather pay them for job well done, than other company that might be cheaper but not as good.

mrrooter.ca
5
@

Quick and efficient service. Greg repaired our hot and cold supply lines and emergency shut off valves in our pool cabana, which had burst over the winter. He told us there were compression fittings connecting everything, and he suggested soldering them which will avoid any further issues. Done at a fair price and a discount included when I completed the Google review with the technician. Highly recommended Greg and Mr. Rooter for all of your plumbing needs.

mrrooter.ca
4
@

Grant showed up at our house on Saturday morning and it was a very positive experience from the beginning of the service call. He was very professional, personable and took the time to explain the problem we were having with our bathroom sink. I came away from the experience a little more informed as well which is always a good thing. I would recommend Mr. Rooter to my family and friends. I also have signed on as a member and feel at ease knowing that my future plumbing calls will go to Mr Rooter!!

mrrooter.ca
5
@

Steven was great and helpful. Friendly guy. Gave a few discounts. Called him second time. Fixed clogged toilet few times. Ask for him if you call these guys.

mrrooter.ca
5
@

I highly recommend mr rooter as I called for an emergency plumbing and they responded within the hour. Mr. Waqas Ahmad and his associate were very knowledgeable and did an amazing job ! Waqas also immediately contacted Restoration One to take care of the water damage..

mrrooter.ca
5
@

Gary from Mr.Rooter was great. Came early, quick and fast to find and fix the issue with the toilet. Thanks Mr. Rooter!

mrrooter.ca
5
@

Very happy with the service - Stephen polite, cheerful and efficient. Everything fixed on the visit - can't ask for more!

mrrooter.ca
5
@

When large tree roots broke apart the old clay piping and flooded our basement Travis Magee was out to the house within the hour. He coordinated a six day/two part excavation job to correct the deficiencies and made this stressful process as smooth as possible. Eugene, Igor and others did a fantastic job with the excavations, keeping the property (inside & out) immaculate. Mr Rooter and its employees were like having family in your home, helping to restore problems to 100% working condition in as little time as possible but with the utmost professionalism and expertise. Fantastic job & thank you!

mrrooter.ca
5
@

We had Stephen come to the house and fix everything. he was professional and really kind, helping me understand all that he was doing! I recommend them 100% ! I have a longer review: our kitchen sink and laundry room sink were clogged, so I googled and read reviews about mr rooter. everyone had good things to say so I called, and they came same day, in about 2 hours because of traffic. They sent over Stephen and he was really professional, thorough and helpful. he was servicing my moms house, and I know nothing about plumbing, so as he did everything he explain what it was and why he was doing it. I learned a lot today haha. he also did a free report of the house, and walked around with me telling me what was good or what needed to be fixed. I also asked him for rough numbers to pass onto my mom about the cost to fix the things. good thing he did the report because the plumbing in the kitchen was so wrong, it's where all the issues in the laundry room were coming from so he explained that to me too. he was the best!

mrrooter.ca
5
@

Call mr rooter plumbing. They provide 24 hour service. Their technicians are very experienced and provide prompt, friendly service.

mrrooter.ca
5
@

I purchased an existing home which had a septic system. I needed Mr Rooters services to locate and assess the existing system. To start with, the lady who answers the phone and arranges appointments was amazing, she was prompt, efficient, and had a happy voice. The technician arrived when scheduled and was able to complete the required work in a very efficient way and was pleasant to work with. I totally would recommend them to family and friends.

mrrooter.ca
5
@

April 2016. Had a backed up drain/sewer line and called Mr. Rooter. Paula was friendly and helpful on the phone and they came out same day and worked around my schedule. Mike was polite, friendly and respectful. He was knowledgeable and very helpful. He fixed the clog and did a thorough job of it. He carefully cleaned the entire shower and floor afterward and then took the time to give advice on some unrelated issues we had questions about. He was at the end of a 12 hour day and he might as well have been at the beginning of the day for how upbeat and helpful he was. I have worked with many different trades in the past and it is rare that a company is this world class. Very good experience.

mrrooter.ca
5
@

I don't normally write reviews but I had to after the amazing service I received from Jack Reidford at Mr Rooter Plumbing in Kelowna. This man went above and behind and fixed multiple problems at my house. Once he even fixed the first problem he worked on it an extra hour after it was already fixed just to make sure he had it nipped in the butt. I would definitely recommend this company and would suggest to ask for Jack specifically.

mrrooter.ca
5
@

Mr. Rooter has been my GO TO company for several years. They took care of all our plumbing needs with our dry cleaning business. They were ready to come at a moments notice if we had an emergency. Not only did they do a great job, but it would be almost impossible to find more pleasant and honest workers. They priced accurately the jobs before starting, so no unpleasant surprises. Their great service is by no means limited to business locations. They have also solved a variety of my household water issues, from fixing a leaking toilet to providing plumbing for couple new bathrooms, and installing a new water heater. Too bad the evaluation stars are limited to 5. I would give them a 10!

mrrooter.ca
5
@

I have had 2 jobs done by Matthew Field from your company and have experienced very good workmanship, job costs as per quote and completed in a timely and professional fashion. Based on my experience working with Matthew Field I highly recommend customers using your company for their plumbing needs. Thanks Mr. Plumber

mrrooter.ca
5
@

Mr rooter plumbing provides excellent service. Their technicians are top notch. They are available 24/7.

mrrooter.ca
5
@

Edward was awesome, came out on an emergency call late at night to clear a clogged drain. Very friendly and professional.

mrrooter.ca
5
@

Frank was great. I appreciated that Frank patiently explained things to me. 😃

mrrooter.ca
5
@

Came out quickly and got the job done fast! Super friendly too. Thanks!

mrrooter.ca
5
@

Jeremy LEEMAN was awesome. Thanks for the service. Quick work.

mrrooter.ca
5
@

Jeremy identified the problem quickly, offered helpful explanations, and completed the work in a friendly and professional manner.

mrrooter.ca
5
@

My family needed our toilet replaced quickly on a Friday afternoon. We called Mr. Rooter and were put on a wait list since their staff was busy and an hour later we were called that a plumber was on their way. Jody Grenier was our plumber and he was very polite, knowledgeable, and quick in assembling and replacing the toilet, overall very competent. The lady of the house was also very happy that he cleaned up after finishing his work. We would definitely call Mr. Rooter and Jody again if we needed any plumbing repairs.

mrrooter.ca
4
@

Work performed: secure loose PEX piping in unfinished basement. Overall satisfied with the service performed. Plumber was professional, thorough and answered all my many questions. Gave me a quote for the work to be done and charged me exactly as quoted. The reason I'm not giving a 5 is because the plumber had to leave twice to get parts (first time because he did not have the right type of valve fittings on hand, he brought back the wrong type and had to leave again to get the right ones). Also I noticed a pipe he had cut was leaking before he left the 1st time, I pointed it out and we put a rag under to catch the dripping water. When he left the 2nd time my husband asked me "where's the plumber, a pipe is leaking", slow but steady drip we put a bucket under to catch the water. The plumber was quite surprised by the leak and he took care of it right away. He cleaned up after the work was done and looks like nothing bad happened. Pipe work looks great and no leak now. Thank you Mr. Rooster for quick, professional service and accurate pricing (no surprise charges).

mrrooter.ca
5
@

Seldom do I write reviews but the experience at Mr. Rooter was mighty impressive. I needed some plumbing work done (cost $6K) at my store and called 6 different companies. Mr. Rooter was the only place that was able to provide a proper written estimate of what was needed. They were thorough and explained everything (spent nearly 2 hours poking around during the complimentary estimate call). This was above and beyond what I experienced with the other 5 companies. While cost is important, my main concern was to get the job done right and to the City's inspection approval. Mr. Rooter gave me the confidence from the get go and delivered on their promise. Thank you very much. Will not hesitate to call you guys again.

mrrooter.ca
5
@

Staying at my in-laws in Calgary while they happened to have been upgrading their 3 toilets in the Arbour Vista NW area. Jeff Sauermann provided OUTSTANDING service and was an absolute pleasure to deal with! He arrived promptly at 8:30AM and worked diligently throughout the day to facilitate the replacement of the kitchen garburator and 3 toilets. The company disposed of the old toilets and recommend that we take advantage of the city's $50 rebate for installing the more efficient toilets, all something that can be done online very easily! 5 star service all the way and I must say the new commodes ROCK!

mrrooter.ca
5
@

Mr. Rooter came to our rescue today in response to a clogged sewer line. As first-time homeowners — and new ones at that — we were anxious over the repair. Thankfully, we received top-notch service. Tip of the cap goes to our technician, Peter L. Peter dutifully answered a never-ending string of questions. He was knowledgeable, professional and personable. No high-pressure sales tactics either. Hallelujah. I’d recommend Mr. Rooter to others for this type of repair.

mrrooter.ca
5
@

I wanted to make sure everyone knew how fantastic the customer service is at this company. It started with great phone help from Natasha , she was empathetic to our situation and assured me the service manager would contact me in the morning prior to them coming to our house. First thing in the morning I got that call from Sean, said he was coming on the service call to make sure things got taken care of (existing issue from a year previous). Sean and Chris arrived and started to get to work, not only did they fix the issue , they went above and beyond what I had ever expected, they augered the line, hydro scrubed the line, put a camera through to make sure we were clean, also walked me through the entire process. Very courteous and professional. Thank you very much for a great experience. Excellent work!!

mrrooter.ca
5
@

Called Mr Rooter to discuss frequent drain backup problem. The receptionist was very helpful and had a tech out the next morning. The tech (Konrad Getz) arrived as scheduled, and was very courteous, knowledgeable and professional. Very patient in answering all our questions. Through the use of the plumbing camera, he was able to pinpoint the problem and, with his supervisor Sean Leach, suggested a permanent solution along with a cost estimate. Also did cabling to clean out the pipe. Cleanup after the job was thorough. All in all, a great service experience.

mrrooter.ca
5
@

Mr.Kim Beaney is the best plumber I've seen so far, he was very courteous, responsive, knowledgeable and even gave us good tips that'll come in handy for years to come! :)

mrrooter.ca
5
@

My experiences with Kim Beaney of Mr. Rooter Plumbing in Barrie have been very positive. He responded quickly in a knowledgeable and friendly way and provided effective solutions at a very fair price. I would highly recommend him.

mrrooter.ca
5
@

Kim has worked on a variety of jobs for us over the past few years. He is always prompt, personable and informative. He has solved an outdoor water access problem for us and has dealt with issues that could easily have become emergency one had he not responded so expediently and quickly put things to right. On top of all that, his rates are very reasonable. Thanks, Kim!

mrrooter.ca
5
@

Kim put a bathroom in our basement. It was great. He was on budget and very friendly service. You won't find a nicer plumber. We will definitely use again if we ever need another plumber.

mrrooter.ca
5
@

Smartest thing I did yesterday when our toilet stopped flushing was to read these reviews. I called Mr Rooter last night and Kim Beaney was here on time this morning....fixed the problem quickly and charged a reasonable price.

mrrooter.ca
5
@

Thank you Jeremy for replacing our shower faucet system. You identified a huge issue for us and we're able to replace the old hardware and now we are worry free. Our bathroom was left clean and tidy. Very friendly, knowledgable, and professional.

mrrooter.ca
5
@

Thank you Eric Perrault for replacing my outside faucet and inside turn off valve. Eric was able to show me a couple of options to fix the problem and completed the job in less time than what was expected. He was extremely respectful, friendly, tidy and professional. Thanks Eric!!!

mrrooter.ca
5
@

We called mr rooter and ian manser showed up on time and was very polite and knowledgable about our drainage issue.very pleased with his service and we will be calling back with any other plumbing issues.

mrrooter.ca
5
@

Jeremy Leeman was quick and efficient. Very pleasant man. I wouldn't hesitate calling him again.

mrrooter.ca
5
@

Great work done in a timely manner. Shawn was very informative ,did great work and left no mess at all.Very pleased with his service.

mrrooter.ca
5
@

Prompt, attentive plumbing service. Took the time to figure out exactly what I needed during the quotation, arrived on time and did excellent work. Fixed an unexpected issue during the visit, and left everything clean and tidy when done.

mrrooter.ca
5
@

Had a plumbing company come to fix a leaking pipe. Wanted 500.00. For what I thought was approx. I hour job. Water was leaking onto hardwood floors. Phoned me rooter. Erwin was at my house in half an hour charged my half of what other guy wanted. Helped me clean up and phoned the next day to make sure things were good. Great service.

mrrooter.ca
5
@

The service was excellent and they left my home immaculate with the old water heater removed. Thanks!

mrrooter.ca
5
@

Technician was very thorough and quick to resolve our plumbing issue. Our dealings with Mr Rooter have been very professional and I would trust them again if I ever had a plumbing issue! Thanks for the excellent service!

mrrooter.ca
5
@

Mr Rooter was prompt and effecient. Immaculate service, got the job done right.

mrrooter.ca
1
@

We had a technician name Brent H. come in to do a $1400 repair job on a residential house. Along with a quote there were couple of very minor work which he said he will do it for "free" as part of the work. He did finish the job that were written on the quote, but never showed up again to take care of the "free work" which our family had taken into consideration before the job was given. The plumber rather seemed irritated by us keep asking. I asked manager Cynthia about this, which was no help. If this company is about going with "the books" with premium prices, then at least they shouldn't promise during a quote that they will not keep to lure customers in. Foolish for not having it written on the quote on our side, but still Mr. Rooters left my parents hanging for a half year now.

mrrooter.ca
5
@

Always first port of call for any plumbing need “We have used Mr. Rooter's services for a number of years and have always found them to be extremely reliable and deliver exactly what they have promised. The technicians are prompt, very friendly and highly competent at what they do. Sergei has been responsible for taking care of our requirements over the past 2 visits and he has been exceptional.” Shenny H North Vancouver, BC

mrrooter.ca
5
@

This is the second time I have used Mr Rooter in Langley, and I am so glad I did! Great customer service when I called in, and the technician knew exactly what he was doing, and did not make a mess. I will for sure call Mr Rooter in the future and will let everyone I know to do the same!

mrrooter.ca
4
@

Hey Guys, I wrote you a review a few weeks ago, but it never showed up, here it is again. Great service, I was little cautious about the price up front, but wow, i sure got what I paid for and a bit extra. I"ll use you guy's all the time, thanks again

mrrooter.ca
4
@

I was most impressed with Mr Rooter I had 3 other companies previous to MR Rooters arrival who all gave me conflicting opinions It turns out that they were all wrong and the problem had to do with a break in my water main and not with my drainage tiles not my sump . I initially shied away from calling mr rooter because I heard that' they could be pricey, but at they end of the day They were great value for the money And given what our home is worth I'll never go for "bargain "priced plumbers again - not worth the stress and aggravation .

mrrooter.ca
1
@

Useless don't bother

mrrooter.ca
4
@

Great late night service, no extra charges

mrrooter.ca
1
@

$240 for 30 minutes of work to unclog a toilet. When I called to negotiate a fair price they told me there was nothing they can do for me because I already signed the invoice. Of course I signed it, the work was done- that doesn't mean it's a fair price. Had I known I would be quoted $240 I wouldn't have even considered Mr.Rooter. They could adjust price if they wanted, there was just no desire to be reasonable or keep me as a customer. This has been ongoing for several days and they keep saying they will call me back, they'll look into it etc and don't follow through.

mrrooter.ca
1
@

By far the worst plumbing company in town. Was away at work when the girl friend told me all the toilets were backed up. Had these guys come in and not only charged a rediculous amount of money for a simple snake job that didnt even get done properly. I was forced to come home the next day and resnake toilets and drain ports.

mrrooter.ca
5
@

Excellent service, very prompt and professional. My water heater tank went. Steve was over within an hour to drain the tank. The following morning Kris and another plumber were over with a new tank. They picked up wood from the store. A wooden elevation was created in lieu of the subflooring, a pan was installed and drain pipe leading to the laundry room with a drain hole in the floor was installed and secured. Kris went over the proper maintainence with me explaining step by step how to flush out the tank on a yearly basis. I couldn't be happier with the service.

mrrooter.ca
4
@

Our toilet was leaking and we called Mr. Rooter to handle the problem. Mike came to the rescue. Very professional work no mess, fixed the problem very quickly..

mrrooter.ca
5
@

Always ready to help! Their the best!

mrrooter.ca
5
@

Wow...in this day and age, where the world is moving so quickly, it is so nice to experience quality, expert service with a genuine interest in providing an excellent customer experience!!! Thank you so much Erwin!!!

mrrooter.ca
4
@

The job was promptly and thoroughly done, and the rep made us feel comfortable that we had made the right decision calling Mr. Rooter. His clean up afterwards was also very much appreciated. We are more than satisfied!

mrrooter.ca
5
@

Very happy. Greg was very professional and did exactly what we requested. We've had him over to our house twice now and he's always been very professional and very helpful. We're a part of their membership plan and it's working out great for us. Thanks again Greg. :)

mrrooter.ca
5
@

Stephen Hughes came by and fixed a toilet on a Saturday afternoon. He was very polite and professional, and explained things very well. He worked quickly and suggested some future work to consider. His suggestions were more like advice and not a sales tactic, which I appreciate. I would confidently recommend them, and I will use them again.

mrrooter.ca
5
@

As first time home owners, needless to say we were pretty freaked out when our basement flooded. It was late into the night and we called Mr. Rooter. They were quick to arrive, especially at that time of night and our situation was quickly assessed and repaired. I really appreciated how it was explained to us in a way we could understand and how quickly they were to respond and also have their partner restoration company also arrive on the scene to assess and prevent further damage. Our plumber and the entire team involved were very pleasant to deal with and their genuine care for the customer was highlighted when the operations manager stopped by to ensure we were completely satisfactory with the entire process. Could not recommend Mr. Rooter enough and they will be top of mind should we have any need for plumbing services in the future.

mrrooter.ca
5
@

Calling a plumber late afternoon on a Friday is never ideal. Elizabeth at Mr Rooter was able to find someone to come immediately. Greg, the technician, made suggestions as to how best solve the problem and then went ahead with the repair. He was both professional in dealing with me and more than capable of doing the repair based on the quality work that was the outcome of the service call. To say I was relieved is an understatement. I would highly recommend using Mr Rooter - they perform outstanding work and are very reliable.

mrrooter.ca
1
@

I am very disappointed with Mr Rooter. When I called they told me that their pricing was very reasonable but would not give me a quote on the phone. They charged me $79 for Gary to show up and give me an estimate. Of course the $79 I paid would be included in the job. He arrive right on time, took 5 minutes to get the info for the job and then used his Ipad to come up with the estimate of $579 for a job that is about 1 hour. However, I could get a cheaper price if I became a member (not sure of what but that probably would have cost me too)- the price would be in the mid $400's. I immediately felt ripped off, paid the $79 for the call and asked him to leave. The plumber who finally did the job did it in 1 hour and 10 minutes - yes I timed it. The charge was a more reasonable $223.11 including labour, parts and tax.

mrrooter.ca
5
@

Stephen was amazing, friendly and incredibly knowledgeable. Thanks for unclogging my tub :)

mrrooter.ca
5
@

Had a plugged drain line from my kitchen sink. Mr Rooter came and used power snake to clear blockage. Fixed price did not seem unreasonable. Tradesman was courteous and professional. I would use them again.

mrrooter.ca
5
@

I called in Mr. Rooter Plumbing to check out a clogged bathroom drain. It had been giving me a lot of problems and had completely stopped draining. The thing I appreciated about Mr. Rooter Plumbing was how quickly the person responded to my request. The team worked hard to unclog the drain and I’m very happy with their service. Thank you.

mrrooter.ca
5
@

We had our Water Heater quit on us and Mr. Rooter was able to rearrange their schedule to help us out within hours. The Job was completed and the worker even stayed longer than was required to ensure every little detail was taken care of. We really appreciated the professionalism and courtesy. Two thumbs up. Thank you!

mrrooter.ca
5
@

The guy was professional, was on-time and got the job done. Very satisfied with service. I will definately use them the next time

mrrooter.ca
5
@

Had some water back up into my basement over night. After trying to resolve the issue myself, unsuccessfully, I called Mr. Rooter. They sent Andrew out to the house, he took a look around then sent a camera down the drain and showed me what was going on. Cleaned it all out for me checking multiple times to make sure it was as clear as he could get it. Showed me it all again with the camera and waited while I tested it again by draining my tub. They were at my house within an hour of me calling, Andrew did a great job, and even cleaned up on his way out. I hope I don't need their services again to be honest, but should the misfortune hit, I wouldn't hesitate to call them. Great experience.

mrrooter.ca
5
@

We had a septic pump fail which caused our septic tank to back into our basement (so gross!). Mr Rooter was out first thing in the morning to install a new pump and included an alarm system to prevent this from ever happening again. The plumber they sent was very knowledgable, friendly, and a pleasure to work with. I highly recommend this company.

mrrooter.ca
5
@

Excellent service, he arrived early, listened to my story and went to work on the problem. He explained what he was doing and had the problem fixed within an hour. As part of his testing that all was now well, he identified that the water flow in my house was slow, he found that my cutoff valve at the regulator was not fully open. I also got a call back from their office to check that I was happy, good customer service. Service was not cheap but what is nowadays, no problem in recommending 'Mr Rooter'

mrrooter.ca
4
@

Even though i had to wait a few hours, I really appreciated the way your office kept me informed of my plumbers scheduled arrival time. Never thought I would say this about a plumber, he was worth the wait! Did an awesome job and the price was really fair! Thanks, Alli

mrrooter.ca
5
@

That was easy! The service was great, efficient, and reasonably priced. Leaking valves under laundry sink - Fixed. The plumber was super - he offered me a few options and was done very quickly. Thank you!

mrrooter.ca
5
@

Josh provided us with immediate service when our well ran dry.He connected us to the City water line and made sure we had good water throughout the house before he finished the job. He is a very personable young man with an excellent work ethic and would highly recommend him to anyone looking for an experienced and knowledgeable technician.

mrrooter.ca
5
@

Finished unexpectedly quick. We had a blockage somewhere that affected the entire lower floor and called Mr. Rooter Plumbing (luckily right within their coverage zone) They sent in Mark and he assessed the problem pretty quickly and cleared it very efficiently apparently as he completed much faster than his given estimated time. To my surprise after he had left I received a call from their very friendly receptionist asking how their service was which shows they care about their customers and their own improvement. It makes sense why they are so good at what they do. :D

mrrooter.ca
5
@

What an excellant job... leaving town in 24 hours and we have a blockage in the septic....Young fella comes to clean out the septic, and works so hard to get it clean. Once he found out we had no toilet usage he calls a co worker to come and clean out the pipes until it is clear. I am so happy that in just a few short hours the blockage was cleared and everything was fine. But only due to the fact that the first young man attending, took the initiative to comprehend our small window of time to get this fixed. He went over and above to get this fixed. OUTSTANDING !!!!!

mrrooter.ca
5
@

Thank-you Mr Rooter Plumbing, for the awesome service I received for my duct cleaning. Your service technician Mark was great! He also took the time to explain things to us and show us what was in our ducts. (it was gross) I will never go that long before another duct cleaning again! I will for sure be using Mr Rooter in the future. Thanks again!

mrrooter.ca
1
@

I want to say that I did not have any service done by Mr Rooter. Now, with that being said, the reason so is because they never showed up to give me a quote. I was quoted a 930-11a time frame for someone to come and provide me with a quote on a Drain Pipe replacement (which is really badly needed). My father came over to ask some questions - please note that my father has a bad knee and usually does not come out because it hurts his knee too much. So we waited..and waited..at about 1130a I called Mr Rooter and asked where the representative was. The first thing out of the ladies mouth was excuses. "I was a minute away from calling you", "He got held up", "This is common and you should expect us to be late sometimes" and "We always provide the best quality" were a few things she told me. I asked why no one bothered to call me and let me know in advance. She said the representative was on his way to do my quote but then another customer had an emergency flooding so that person did not show up to my house for quote. I asked again, why was I not notified? Then the same excuses were mentioned above. So, in the end I am going to avoid this company seeing as they have zero accountability.

mrrooter.ca
2
@

Not overly impressed. They are very unorganized and tardy. They missed our first appointment and then were over an hour late for the actual consultation. There were also a bunch of added fees that were not disclosed in the inspection consultation despite the "flat rate".

mrrooter.ca
4
@

Second time I used these guys. I almost didn't use them because of a negative review and decided to call a smaller local outfit instead, but after a week of frustrating missed appointments and excuses I tried Mr Rooter again. It turns out that the part that the last plumber thought I needed, I did not need at all and it was just a matter of removing the cartridge, lubricating and reinstalling it. I now have a functional bathtub faucet. I'm so glad that I called Mr Rooter because I did not have to break my ceramic tiles to replace the diverter valve. Mr Rooter has never been the cheapest plumber but in my experience they have never let me down as far as service is concerned. Thank you Mr Rooter!

mrrooter.ca
2
@

Sorry, but I was not overly impressed with the service from Mr. Rooter. I originally made an appointment for a Tuesday and even took a day off work! I asked for them to either come first thing in the morning, or in the afternoon. I was told that they would communicate with me that day to let me know what time they would be there. At 4pm I decided to phone and see what was going on. The lady that answered said that it was her fault, and that she forgot to dispatch someone. She was a little sorry that I had taken a day off work for nothing. She apologized and said that she would send someone between 9am-10am the next day. This worked out because my boyfriend was in town. Nope, he had to waste a day too, and kept being put off to a later and later time that day. I think they finally showed up about 1:30 and worked for less than 2 hours. We needed a toilet installed and a toilet seat on a different toilet. We supplied the materials. Graciously, my boyfriend paid the tab. When I found out that it was over $300 before taxes I nearly choked!! That's about $150 an hour! My contractor friend said that was ridiculous. I would think that a good business would at least offer a bit of a break because they didn't show for one appointment and showed up extremely late for the next. We wasted almost 2 days just waiting around. I'll certainly think twice about hiring Mr. Rooter if I ever need a plumber again. Very disappointing.

mrrooter.ca
5
@

Had a plumbing issue on the August long weekend. Spoke with Darrel who was over here in about an hour. Looked at the problem and walked me through the issues professionally. His partner Kalen was able to come over within 24hours to assess the situation and fix all our concerns within a few hours. As well as to go above and beyond with making sure everthing was done right. I would recommend there company to family and friends in a heartbeat.

mrrooter.ca
5
@

Leaking hot water tank was a drag but Mr. Rooter made it an easy fix. Stress gone!!! Fast fix and even easy financing. Great work guys! Highly recommend

mrrooter.ca
5
@

After I bought my new house I needed help finding and understanding my septic field. Mr. Rooter not only was so prompt, but he showed my where everything was, taught me how it all works and even gave me tips on how to properly maintain it. I was so happy that I got him to install 2 new low flow toilets as well. Thank you again!

mrrooter.ca
5
@

Kalen at mr rooter did our plumbing today and did a GREAT job! He got all the piping fixed in a timely fashion and was very nice when we talked with him! It's also great how he looks out for clients and there well being. Thank you very much for the hard work!

mrrooter.ca
5
@

I can't say enough good things about Kalen Gaetz from Mr Rooter in Kamloops. These guys go above and beyond for every one of my clients that I've sent their way. If you need some work done, or if there's an emergency these are the people you want in your corner looking after you. It's really great to see local business owners taking pride in their work and you can tell that their top priority is helping people first. Thank you!

mrrooter.ca
1
@

Mr. Rooter has an appalling policy on dealing with emergency situations and the backing of their 'professional' work is a sham. Several days after connecting the municipal water main to our retail business, the water main connection blew off overnight. The resultant flooding produced more the 6 inches of standing water in some places. Upon arrival the Mr.Rooter plumber claimed that the municipal service was to blame, despite no neighbors having problems and assurances from our Public Works department there were no anomalies in pressure. Incredibly, he then demanded that I pay up front to have them reconnect our water main. This approach to supporting your client and backing up your work is the most astoundingly ridiculous business practice I have ever encountered. Upon having another plumbing company reconnect the water main, they informed me that most likely cause was that the coupling was not adequately tightened. I will never again request the services of Mr.Rooter and I advise all other to avoid them. They do not support their clients and they do not back up their work!

mrrooter.ca
5
@

I had a huge back up in my basement and ian manser showed up on a saturday which was great because no other plumber would even answer their phone. He quickly found the issue to be a problem on the city side by using a drain camera and it is a huge piece of mind knowing this. The hanks again for all the help.

mrrooter.ca
1
@

Pathetic! Left me stranded for 3 days promising to show only to cancel each day. Then just stopped calling me period. This is how you do business? Would give zero stars if possible.

mrrooter.ca
5
@

I've had Mr. Rooter for MANY services over the years and I have always had the maximum customer service responses. I am proud to be supporting a local business who do what they claim and in a friendly, personal and efficient way. Fast to respond and to follow up. Good prices, and problem-specific focus. The staff are 11 out of 10 and go the extra mile to reassure and to communicate effectively. I highly recommend this amazing company!

mrrooter.ca
5
@

Great service and the plumber was able to provide an estimate for another job right on the spot.

mrrooter.ca
5
@

Upon noticing a small back up from our laundry room floor drain on a Sunday morning, we contacted Mr. Rooter to get it unclogged. Larry T. the Plumber who came to the house was very professional and knowledgeable explaining everything he did and anything we had questions about. Once set up, he worked quickly to get to the main problem using very professional snaking equipment. After he unclogged the drain, he used a camera to show us about 60 feet of drain pipe right to the city drain connection to see if there was anything else to worry about. Upon noticing another issue, he worked hard to grind clean some "channeling" we had in our main drain using a different snake head to fix that issue. He then used to camera again to show us the completed work all the way to the city connection and then did a full clean-up of the area afterward. We were very happy with the whole experience from initial call to completion of the work. We would not hesitate to contact Mr. Rooter if we need to fix another plumbing issue, and if we could, we would request Larry.

mrrooter.ca
5
@

Very happy with Curtis' work to stop leaks from faucet taps which had previously been "fixed" by another company. He also quickly fixed a leaking shower faucet and provided a quote on a larger job that might be needed for a basement toilet. Curtis was pleasant and knowledgeable. When delayed in arrival due to a previous job, Mr Rooter called twice to advise of the status of his arrival, which was much appreciated. I would definitely use Mr Rooter for future plumbing needs.

mrrooter.ca
5
@

As we were about to leave on the Thanksgiving weekend, we discovered a back up - with "stuff" outside the drain. Though it was a busy time John arrived. He diagnosed what had to be done and proceeded to accomplish that task. We were very pleased. What I am not pleased about was the survey from Survey Monkey. I wanted to acknowledge the great work done by John but could not get past the requirement for me to give my age. I fail to see the relevance of my calling your company to clear a clogged drain and my age. What a stupid question. Whether I am 22 or 77 it has nothing to do with the job. Get rid of those survey people.

mrrooter.ca
5
@

Had Larry Toll in to discuss camera and clean out options / pricing. He thoroughly explained everything that I asked of him. The real kicker is that he began asking questions to help with a larger perspective diagnostic. After further investigation, my issue is something completely different altogether. As part of their free estimate process, he assessed my drains, tracked my ventilation, completed a plumbing inspection, and provided a great deal of insight as to recommendations and next steps. Not only was he respectful and polite, but was able to demonstrate his 25 years of plumbing experience. Great ambassador for the company and as a result, I will call Mr. Rooter for all my maintenance issues, going forward. You should too!

mrrooter.ca
5
@

Very happy with Larry's expertise about plumbing. He told me that Moen has a lifetime warranty on their products. That I should email them to get a free hose for the one that has a leak. Larry help me save some money with this information. He also explained all the water pipe maintenance thoroughly. Very pleased with the service. Would recommend Mr. Rooter to anyone.

mrrooter.ca
5
@

Excellent service. I used online webchat in order to get an appointment Sunday night (It wasn't an urgent issue) . The next day, at 7:00am I received a call, in order to book an appointment... and 2 hours later all was fixed and working! Peter L. came in a short time, he checked and fixed the issue, Peter shows his knowledge and expertise. 100% recommended.

mrrooter.ca
5
@

I have been a customer of Mr. ROOTER for at least 16 or more years. My only hope is that they do not leave Winnipeg. They are trustworthy , pleasant even when things are not going well. The service is extraordinary and I have never been disappointed. I especially appreciate their attitude on the job. No foul language, sarcasm, that I have encountered with previous companies. Big thanks to Tony, but the other guys I had were pleasant too. Keep up the good work. Shirley Nicholson

mrrooter.ca
1
@

If I could give Mr Rooter a minus 10 star rating, I would. I paid Mr Rooter over $500 to replace my toilet. I have only 1 bathroom in my house & Mr Rooter was the only company available for this emergency. I know there was nothing wrong the turn off tap on the back of the toilet. One of the two installers deliberately broke this tap on the back of the toilet. Since I didn't see this installer breaking the tap I had no choice but to pay an additional $120 for the tap replacement. If you hire Mr Rooter, be sure to take a before photo before allowing them to start work in your house.

mrrooter.ca
5
@

I needed a plumber in a hurry yesterday and checking the internet and calling about 8 or more Plumbing Co, Mr. Rooter responded immediately and I had a plumber in my house within one hour. The servicemen was polite knowledgeable and very clean. I could say he did his job above and beyond the call of duty. I will call this company to all my future plumbing needs and I highly recommend them to anybody who needs plumbing job in the house. Thank you Mr. Rooter keep up the good job

mrrooter.ca
5
@

I called Mr. Rooter today because the trap in my bathroom drain was leaking. They had a technician named K'Lu here within an hour. He looked at the issue and explained what he would need to do and gave me options for parts to keep cost down. (chrome vs plastic) piping. He was very nice and quick, only took him about half an hour. After the job was done he checked my other sink and my water tank and the piplines for my washer and recommended some upgrading where it may be needed. Very helpful. I will definitely be using Mr. Rooter again. Thank you!

mrrooter.ca
5
@

I am a bit of a Handyman myself, but I felt I couldn't tackle the job I needed done, so I contacted Mr. Rooter, at the suggestion of a co-worker. A personable young man from Burma, named K'Lu was sent out. I tried not to slow him down, but I like to ask questions, so I understand the work that is being done. K'Lu was terrific! Very professional, knowledgeable & thorough, plus he answered my questions. If I ever need more plumbing work done, I will not hesitate to call Mr. Rooter & I will request that K'Lu be sent again. His work was First Rate. Thanks Rick Frost

mrrooter.ca
5
@

Mr. Rooter's technician Jeremy has carried out repairs for us twice in the last two years and each time the work has been done very professionally. Furthermore, Jeremy is very pleasant and takes the time to explain the issues in detail and offers alternative solution. Mr. Rooters has also responded to your request in a very timely manner. We are very satisfied customers

mrrooter.ca
5
@

Living in an older home now. Here a few weeks and the sinks stopped working. Called in and within 45 minutes Shaun was here. Very friendly and professional. Assesed what was going on and had it fixed in a few hours. Very clean worker...no mess at all. Got me on a maintenance program for my system and is coming back to do a inspection. Looking forward to it. Better to know how it all works than to be up to your knees in water!

mrrooter.ca
5
@

My kitchen sink pipes leaked inside the cabinet and out onto my floor making a big mess. I called this company and they had a plumber here right away. Russell found a pin hole leak an old grey pipe. He gave me pricing before he did the work so that I knew what the bill was going to be. He fixed the problem and cleaned up after himself. Surprisingly the invoice was exactly what he he quoted me. I didn't think it was possible to get this kind of service in Grande Prairie. I signed up to be a member so now I get a discount and priority service. I will definitely be using this company again for my next plumbing issue. Thank You to all at Mr. Rooter Plumbing

mrrooter.ca
5
@

I called and they showed up the same day with great customer service all the way from beginning to end. I would call them again and recommend them to anyone.

mrrooter.ca
1
@

Will not be using them in the future. They came, told me I needed something that I already knew I needed then charged me $400.00 - for nothing. I tried to contact them twice via phone and once via email to have to actual repairs completed and they did not get back to me.

mrrooter.ca
1
@

Mr Rooter is a horrible company. It says they don't charge you overtime, the kicker is that the overtime is built into the price. Had to have my sink drain cleaned out. Took the guy 15 min, in and out. Charged me $450. This is the worst service and worst company in Grande Prairie. Would give a zero star if I could

mrrooter.ca
4
@

Was away at work and needed some work done had the gf call and get these guys in. They got the problem fixed and i was satisfied with the work.

mrrooter.ca
1
@

Mr Rooter had to come back to my place 3 times over 2 days as various leaks were found following the work they did. Not a great experience.

mrrooter.ca
5
@

The appointment was fast, and the work was well done. No surprises. I am very pleased with the experience.

mrrooter.ca
4
@

Called Mr Rooter this morning and they promptly sent out a very smart friendly and helpful technician who cleaned out my sewer line fabulously. Excellent work!

mrrooter.ca
3
@

The staff was friendly, worked on my issue for 30 minutes and gave me good advice, but my problem did not get fixed and the bill was half what another plumber charged me to work on the problem for about 6 hours and fix my issue. They could have fixed my problem for a high price. I will personally go in the future with the other company that gave me more satisfaction at the end.

mrrooter.ca
5
@

Cannot say enough good things about Mr. Rooter. From the time I first reached out regarding my issue with a water boiler to the time it was repaired was restricted by my availability. Huge thank you to Danny the on site tech for his prompt and professional attention to detail. Another quality job well done.

mrrooter.ca
5
@

The technician was great about explaining the process and what to expect. He answered all my questions no matter how silly they might have seemed. I will definitely call on them again if we ever find ourselves on this situation again.

mrrooter.ca
5
@

Andrea was quick to arrive and get the job done. Great customer service!!!

mrrooter.ca
5
@

Cody and team did a great job with our sewer liner install. Even replaced a corroded water valance for me too.

mrrooter.ca
5
@

Wonderful and professional customer service from all of the staff (including Tammy in the office) that we have dealt with there (and we've dealt with a lot of them) on the numerous plumbing, A/C, and furnace jobs we've had them take care of. We have an old house with old appliances and plumbing and they always do a great job. They always provide estimates for the work they're going to do before they do it, so there's no surprises. They also give Airmiles!

mrrooter.ca
5
@

for a crappy situation it was way better than expected. they were very professional

mrrooter.ca
5
@

Thank you Mr Rooter and staff. If you need great friendly service i highly recommend Mr Rooter. My water lines froze up and they had me back up and running in 2 hours. They do it all fast friendly and very well priced. Cheers

mrrooter.ca
5
@

Another excellent service call from Mr. Rooter today. Our service person was very knowledgeable and helpful. Glad to continue having Cody and the gang looking after us all these years!

mrrooter.ca
1
@

Showed up, yup! Gave up, yup! May have been on scene for 45 min according to the gps but did absolutly nothing. Tried for maybe 5 min charge me $327.00 and left me with a huge mess and nothing was solved i guess it being a friday at 4pm the tech may have had other plans. They have a receptionist that has no access to the rates they charge, they give you an on scene quote, a simple if they carry the snake into the house the charge will be... would have been sufficient. I equate it to if you went to a tire shop to have a tire fixed and the mechanic couldnt get the lug nut off and he says sorry we tried but failed but you still owe for the repair. Never again will we call this company. And yes this is a good enough reason to recieve a 1 star rating

mrrooter.ca
5
@

They were a great help to my family and I. Helped solve our problem in a quick and efficient way.

mrrooter.ca
5
@

I call Mr Rooter because I know I can count on their quick response and their reliable work. The technicians are knowledgeable and explain what is wrong and what it will take to fix the problem and the cost before starting the job. They clean up their mess before they leave too!

mrrooter.ca
5
@

On Sunday Morning, I was pleased to see the Mr. Rooter truck pull up my driveway, an actual half hour early. The technician, Ron, greeted me with a smile and a firm handshake and nodded attentively as we reviewed the areas of my basement affected by a small sewage backup. He reassured me that he would be able to identify the problem in short order, would likely be able to remedy the problem today and set me out on a maintenance program to prevent this from recurring in the future. I selected the Premium package with the Hydro-Scrub option, to ensure that I was taking every step possible to mitigate this situation. Ron set up his equipment quickly and went straight to work. He invited me to review the video with him as he identified the type and location of the blockage, and then proceeded to clean all the drain pipes. We then reviewed all findings and were able to complete all paperwork and payment within a few minutes. Very efficient. We are very pleased that we called Mr. Rooter; our anxiety about our drain pipes has been replaced with confidence. And I can say without reservation that Ron is a friendly, articulate, capable and knowledgeable technician who represents his company exceedingly well. Thank you, Bob

mrrooter.ca
4
@

The services was fast, efficient and things were explained clearly. The technicians were helpful, friendly and knowledgeable. When work was complete they tidied up well. Thanks to the good humor and friendliness of the technicians Ron, Emerson and Brent.

mrrooter.ca
5
@

Krisztian was friendly and did great work. All our issues were fixed in a very professional manner and the new faucets look great. He also replaced all of the pipes under the sinks as well. Great plumber. Honourable mention to Ron and Emmerson who did the original estimate of the scope of work. The entire process was transparent with no hidden costs and I got a great discount for becoming a M. Mr. Rooter member.

mrrooter.ca
5
@

The service was great! Appreciate fitting me in under last minute notice and taking care of my situation with top notch professionalism! Krisztian and Shaun Thank you!

mrrooter.ca
5
@

Very pleased with the work. Christian was very peasant to be around and taught me some good trick. I do recommend them. Also Quick appointment.

mrrooter.ca
5
@

For the seven months of living here in Lethbridge, he did a wonderful and thorough job. My mother was pleased as well with not only the work, but with cleaning up after his own mess. He also asked if the cleaning was to our satisfaction. It most certainly was. We noticed the difference in how the water left the drain in the washing room next door. It went down with ease and the dirt didn't get into the washer. Awesome work! Good luck in your European tour. By the way. Best coffee in the world: Trieste. It's in the northeast corner by the border of former Yugoslavia... Slovenia i believe now

mrrooter.ca
5
@

The plumber who came out was courteous, respectful, knowledgeable, quick and efficient. He unclogged my drain and didn't even charge me, as it was simple he said. I will definitely call them again for my plumbing needs in the future. Highly recommend

mrrooter.ca
5
@

No one wants a broken water piper in this weather, but right from the phone call, on a Sunday I might add, to the technician phoning ahead of his arrival, everything about our experience was exceptional. Kevin explained everything about what needed to be done, did it in a timely manner and was very knowledgeable and efficient. We would definitely have no hesitation in giving Mr. Rooter Plumbing name to others who need their services. Thank you

mrrooter.ca
5
@

Called early in the morning and they were able to set me up with a time slot later in the day. Brock was able to arrive two hours before they had me scheduled in and was very clear and concise with what needed to be done. Great service would recommend for efficient and simple fixes.

mrrooter.ca
5
@

Mr. Rooter was able to come almost immediately to solve a drainage problem in the sanitary line. A few days later they came to do a hydro scrub to clean out all the tree roots growing in the line and it did an amazing job. Looked like a brand new line by the end of it. Very impressed with the work Kevin and his guys do.

mrrooter.ca
5
@

I've contacted this company many times and find them to be outstanding! Their whole team is amazing to work with, and they're extremely knowledgeable at what they do. They really go the extra mile for their customers, and it really shows in the fantastic quality of their work. Thank you so much for being such a life saver Mr.Rooter, you guys really are the best!! GREAT WORK :)

mrrooter.ca
5
@

I have had the Mr Rooter Kamloops operation perform work at my home three times over the past seven years and each time I have been highly impressed. The service staff have always been very professional. Their work has been excellent - efficient and tidy and most importantly their confidence in resolving our household plumbing issues has provided peace of mind. No one wants to have a plumbing issue crop up, but it happens and when it does I really want to feel that someone can solve the problem without undue expense.

mrrooter.ca
5
@

Kalen at Mr. Rooter is AMAZING!! His team is fast, efficient and gets the job done right the first time! Especially when you are in a bind; Brandy juggles the work load and makes it work! Wouldn't trust anyone else for my plumbing needs!!!

mrrooter.ca
5
@

Today I had nick and kalen come over to look at a broken drain pipe. Both were energetic and professional, and quickly got to work to solve the problem. No hesitation from either to enter my spider infested, cramped, dirty crawl space. They assessed the problem and were upfront with my options and what needed to be done. Most importantly they got it done same day. Pricing was fair and the service was excellent. This is the second time I have used Mr Rooter and both times I have been impressed. I will be using them for all my plumbing needs, and recommending them to others. Hands down best in town!

mrrooter.ca
5
@

We had our main sewer line back up. Mr. Rooter came and diagnosed the problem. We had to dig up the pipe and reinstall a new pipe with proper grades .They booked us in within 2 days . All the work was completed thoroughly and everything was communicated clearly . The job was exactly as quoted with no surprises . Without a doubt will call them again for future plumbing needs .

mrrooter.ca
5
@

Not only on time... but early! I got a call saying that the plumber was ahead of schedule, could he come now - why yes, less time having to stay at home waiting the better! Not only did he fix my rocking toilet quickly, it was done well and neatly! Now my toilet is stable and secure! Great job!

mrrooter.ca
5
@

We had an issue a month ago where our main stack was back-flowing into our basement washing machine & bathroom sink. Tried using an auger ourselves, but nothing was coming out! So we called Mr. Rooter and was able to book a service call for the next day. Scott arrived a little early (!) and went right to it! He was upfront about the cost and showed us the difference between individual services vs their packages - we were very impressed with their warranty so we went with the best value package! After a while he discovered that a previous owner's renovation had caused our auger to go in the completely wrong direction! He went the extra mile to trace a good access point and within an hour everything was hunky dory! I think Scott was here for a good 3 hours! Great value for the service! He even spent another 15 minutes with us going over what to do in the future and he gave us some great advice on keeping things flowing well. I wouldn't hesitate to recommend Mr. Rooter to my friends, and if we have any other issues in the future they'll be the first number I call!

mrrooter.ca
5
@

A branch of our sewer pipe that drained upstairs toilets and kitchen sinks started becoming sluggish. Tried plunging for hours and all types of off the shelf products we could get. Finally after some research online called Mr. Rooter. Booking a service call for the following day was very easy. Scott came on time the next day and was very professional throughout the job. He was upfront about the cost and I gave the go ahead. After about an hour working with the camera and snake through the basement toilet, he was able to fix the issue. It was not cheap but I didn’t expect it to be. He had some great advice about keeping that pipe flowing in the future. Overall excellent service and we were very happy to get back to our normal routine.

mrrooter.ca
5
@

Aaron had my plumbing issue fixed within 24 hours of my initial call. He was thorough and did more than required to make sure the issue was fully resolved. Very pleased with this experience and would recommend the company!

mrrooter.ca
5
@

Right from first call to Mr. Rooter through to end of job was a pleasure. We had Brenden come to fix a couple of small plumbing issues, he was extremely professional and discussed everything with me in such a way that I understood why and how he was doing the repairs. For a fair price, I highly recommend him and would have him back for any other problems. Thank you very much

Add a review

Locations:

Mr. Rooter Plumbing of Red Deer

Red Deer, AB, Canada
(403) 341-6311

Mr. Rooter Plumbing of Red Deer

7875 48 Ave, Red Deer, AB T4P 2K1, Canada
(403) 341-6311

Mr Rooter Plumbing

3516 9 Ave N, Lethbridge, AB T1H 5E3, Canada
(403) 715-1517

Mr. Rooter Plumbing of Calgary

343 Forge Road SE, #8, Calgary, AB T2H 0S9, Canada
(403) 640-7789

Mr. Rooter

9913 112 Avenue, Grande Prairie, AB T8V 1V5, Canada
(780) 830-4993

Mr. Rooter Plumbing

Edmonton, AB, Canada
(780) 429-3600

Mr. Rooter Plumbing of Surrey BC

Surrey, BC, Canada
(604) 543-4061

Mr. Rooter Plumbing of Chilliwack

Chilliwack, BC, Canada
(604) 792-5404

Mr. Rooter Plumbing in Chilliwack

45905 Yale Road #141, Chilliwack, BC V2P 2C9, Canada
(604) 792-4841

Mr. Rooter Plumbing

Abbotsford, BC, Canada
(604) 853-9598

Mr. Rooter Plumbing in Chilliwack

45905 Yale Rd #141, Chilliwack, BC V2P 2C9, Canada
(604) 792-4841

Mr. Rooter Plumbing

1360 Honeysuckle Ln, Coquitlam, BC V3E 2N5, Canada
(604) 495-8373

Mr Rooter Plumbing

Kamloops, BC, Canada
(250) 828-1001

Mr Rooter Plumbing

700 Tranquille Rd, Kamloops, BC V2B 3H9, Canada
(778) 470-5520

Mr. Rooter - Maple Ridge Plumbers

Lougheed Hwy, Maple Ridge, BC V2X, Canada
(604) 460-0208

Mr Rooter Plumbing

1714 Alberni Hwy, Nanaimo F, BC V0R 1M0, Canada
(877) 224-9198

Mr Rooter Plumbing of West Kelowna

West Kelowna, BC, Canada
(250) 769-4482

Mr Rooter Plumbing

Kelowna, BC, Canada
(250) 980-4549

Mr. Rooter Plumbing of Burnaby

New Westminster, BC, Canada
(604) 433-5555

Mr. Rooter Plumbing of Burnaby

332 Columbia St #10, New Westminster, BC V3L 1A6, Canada
(604) 433-5555

Mr. Rooter Plumbing

1360 Honeysuckle Lane, Coquitlam, BC V3E 2N5, Canada
(604) 495-8373

Mr. Rooter Plumbing of Vancouver BC

Vancouver, BC, Canada
(604) 433-5555

Mr. Rooter Plumbing of Burnaby BC

Burnaby, BC, Canada
(604) 433-5555

Mr Rooter Plumbing of Victoria

Victoria, BC, Canada
(250) 475-1176

Mr. Rooter Plumbing

Victoria, BC V8R 6N4, Canada
(250) 475-1176

Mr Rooter Plumbing

33241 Walsh Avenue, Abbotsford, BC V2S 1Z9, Canada
(604) 853-9598

Mr Rooter Plumbing

33241 Walsh Ave, Abbotsford, BC V2S 1Z9, Canada
(604) 853-9598

Mr. Rooter Plumbing of Winnipeg

1955 Logan Avenue, Winnipeg, MB R2R 0H6, Canada
(204) 632-9434

Mr. Rooter Plumbing of Winnipeg

1955 Logan Ave, Winnipeg, MB R2R 0H6, Canada
(204) 632-9434

Mr. Rooter Plumbing

129 St Marys St, Fredericton, NB E3A 2S1, Canada
(506) 459-4179

Mr. Rooter Plumbing

53 Pippy Place, St. John's, NL A1B 4H8, Canada
(709) 758-5858

Mr. Rooter Plumbing

53 Pippy Pl, St. John's, NL A1B 4H8, Canada
(709) 758-5858

Mr. Rooter Plumbing & Drains

210 Glendale Ave a9, St. Catharines, ON L2T 3Y6, Canada
(905) 684-5958

Mr. Rooter Plumbing & Drains

4025 Dorchester Rd, Niagara Falls, ON L2E 7K8, Canada
(905) 358-3897

Mr. Rooter Plumbing

Windsor, ON, Canada
(519) 969-9333

Mr. Rooter Plumbing & Drains

210 Glendale Ave a9, St Catharines, ON L2T 3Y6, Canada
(905) 684-5958

Mr. Rooter Plumbing & Drains

245 King George Rd, Brantford, ON N3R 7N7, Canada
(519) 756-9547

Mr Rooter Plumbing of Sudbury

1635 Lasalle Boulevard, Sudbury, ON P3A 1Z8, Canada
(705) 521-1398

Mr Rooter Plumbing of Sudbury

1635 Lasalle Blvd, Sudbury, ON P3A 1Z8, Canada
(705) 521-1398

Mr. Rooter Plumbing of Brampton ON

Brampton, ON, Canada
(905) 452-1531

Mr Rooter Plumbing of Barrie and Orillia

Barrie, ON, Canada
(705) 726-1419

Mr. Rooter Plumbing of Sault Ste Marie

624 Wellington St W, Sault Ste. Marie, ON P6C 3T9, Canada
(705) 575-3555

Mr. Rooter Plumbing of Ottawa

3900 Russell Rd, Ottawa, ON K1G 3N2, Canada
(613) 746-0000

Mr Rooter Plumbing of Ajax-Pickering

Ajax, ON, Canada
(905) 619-1748

Mr. Rooter Plumbing of Whitby-Oshawa

Oshawa, ON, Canada
(800) 472-7668

Mr Rooter Plumbing of Newmarket ON

Newmarket, ON, Canada
(905) 895-6966

Mr Rooter Plumbing of Thornhill ON

Thornhill, ON, Canada
(289) 459-0155

Mr. Rooter Plumbing of Toronto ON

Toronto, ON, Canada
(416) 699-8623

Mr. Rooter Plumbing & Drains

1011 Upper Middle Road East, Oakville, ON L6H 5Z9, Canada
(905) 844-6109

Mr. Rooter Plumbing & Drains

4305 Fairview St, Burlington, ON L7L 6E8, Canada
(905) 639-4918

Mr. Rooter Plumbing & Drains

1011 Upper Middle Rd E, Oakville, ON L6H 5Z9, Canada
(905) 844-6109

Mr. Rooter Plumbing & Drains

420 Main Street East, Milton, ON L9T 5G3, Canada
(905) 662-3117

Mr. Rooter Plumbing & Drains

420 Main St E, Milton, ON L9T 5G3, Canada
(905) 662-3117

Mr. Rooter Plumbing & Drains

245 King George Road, Brantford, ON N3R 7N7, Canada
(519) 756-9547

Mr. Rooter Plumbing of Ottawa

3900 Russell Road, Ottawa, ON K1G 3N2, Canada
(613) 746-0000

Mr. Rooter Plumbing & Drains

Hamilton, ON, Canada
(289) 639-2209

Mr. Rooter Plumbing & Drains

4025 Dorchester Road, Niagara Falls, ON L2E 7K8, Canada
(905) 358-3897

Mr. Rooter Plumbing & Drains

210 Glendale Avenue a9, St. Catharines, ON L2T 3Y6, Canada
(905) 684-5958

Mr Rooter Plumbing of Mississauga ON

281 Queen St S, Mississauga, ON L5M 1L9, Canada
(905) 817-0210

Mr Rooter Plumbing Of Cambridge ON

191 Samuelson Street, Cambridge, ON N1R 1K2, Canada
(519) 621-8776

Mr Rooter Plumbing Of Cambridge ON

191 Samuelson St, Cambridge, ON N1R 1K2, Canada
(519) 621-8776

Mr. Rooter Plumbing Of Kitchener ON

Kitchener, ON, Canada
(519) 884-7206

Mr Rooter Plumbing Of Waterloo ON

Waterloo, ON, Canada
(226) 336-9800

Mr. Rooter Plumbing Of London

4474 Blakie Road #125, London, ON N6L 1G7, Canada
(519) 451-7772

Mr. Rooter Plumbing of Kingston

Inverary, ON, Canada
(613) 530-2200

Mr Rooter Plumbing of Kingston

35 Terry Fox Dr, Kingston, ON K7M 8N4, Canada
(613) 530-2200

Mr. Rooter Plumbing of Scarborough ON

Scarborough, ON, Canada
(416) 755-6121

Mr. Rooter Plumbing of Markham

Markham, ON, Canada
(800) 472-7668

Mr. Rooter Plumbing & Drains

4305 Fairview Street, Burlington, ON L7L 6E8, Canada
(905) 639-4918

Mr. Rooter Plumbing & Drains

304 Stone Road West, Guelph, ON N1G 4W4, Canada
(519) 836-9919

Mr. Rooter Plumbing of Saskatoon

Saskatoon, SK, Canada
(306) 373-7668

Mr. Rooter Plumbing of Regina

337 Dewdney Ave, Regina, SK S4N 0E7, Canada
(306) 586-3333

Mr Rooter

Marshalltown, IA 50158, United States
(641) 752-2224

Mr Rooter

Metairie, LA, United States
(985) 231-7385

Mr Rooter

Potterville, MI 48876, United States
(517) 224-1345

Mr Rooter

Ottertail, MN 56571, United States
(218) 367-2274

Mr Rooter Plumbing Of London ON

4474 Blakie Rd #125, London, ON N6L 1G7, Canada
(519) 451-7772

Mr. Rooter Plumbing of Vancouver, BC

Vancouver, BC V5L, Canada
(604) 433-5555

Mr. Rooter Plumbing of Red Deer

7875 48 Ave Unit 4, Red Deer, AB T4P 2K1, Canada
(403) 341-6311

Mr. Rooter Plumbing of Courtice-Bowmanville

Bowmanville, ON L0B, Canada
(905) 623-8553

Mr. Rooter Plumbing of Caledon

Orangeville, ON L9W, Canada
(866) 905-8099

Mr. Rooter Plumbing of Brampton ON

Brampton, ON L6Z, Canada
(905) 452-1531

Mr. Rooter Plumbing & Drains

Hamilton, ON L8E, Canada
(289) 639-2209

Mr. Rooter Plumbing of Regina

Regina, SK S4R, Canada
(306) 586-3333

Mr Rooter Plumbing of Etobicoke ON

Etobicoke, ON M8Z, Canada
(416) 231-9010

Mr. Rooter Plumbing of Toronto ON

Toronto, ON M4E, Canada
(416) 699-8623

Mr. Rooter Plumbing

Windsor, ON N8X, Canada
(519) 969-9333

Mr Rooter Plumbing of North York ON

North York, ON M9L, Canada
(416) 742-3137

Mr Rooter Plumbing of Ajax-Pickering

Ajax, ON L1Z, Canada
(905) 619-1748

Mr. Rooter Plumbing of Scarborough ON

Scarborough, ON M1B, Canada
(416) 755-6121

Mr Rooter Plumbing of Penticton

Penticton, BC V2A, Canada
(250) 493-1499

Mr Rooter Plumbing

Kelowna, BC V1Z, Canada
(250) 769-4482

Mr Rooter Plumbing of Vernon

Vernon, BC V1T, Canada
(250) 275-8611

Mr Rooter Plumbing Of Waterloo ON

Waterloo, ON N2K, Canada
(226) 336-9800

Mr. Rooter Plumbing of Saskatoon

Saskatoon, SK S7K, Canada
(306) 373-7668

Mr. Rooter Plumbing of Calgary

343 Forge Rd SE #8, Calgary, AB T2H 0S9, Canada
(403) 640-7789

Mr Rooter Plumbing of Barrie and Orillia

Barrie, ON L4N, Canada
(705) 726-1419

Mr. Rooter Plumbing Of Kitchener ON

Kitchener, ON N2C, Canada
(519) 884-7206

Mr. Rooter Plumbing

Brandon, MB R0K, Canada
(204) 727-8778

Mr Rooter Plumbing of Victoria

Victoria, BC V8V, Canada
(250) 475-1176

Mr Rooter Plumbing of Sidney

Sidney, BC V8L, Canada
(250) 656-4131

Mr. Rooter Plumbing in Langley

Aldergrove, Langley, BC V4W, Canada
(604) 532-7706

Mr. Rooter Plumbing of North Vancouver

North Vancouver, BC V7M, Canada
(604) 987-1690

Mr. Rooter Plumbing of Surrey BC

Surrey, BC V3X, Canada
(604) 543-4061

Mr. Rooter Plumbing of Grande Prairie

102, 9913-112 Avenue, Grande Prairie, AB T8V 1V5
(780) 830-4993

Mr. Rooter of Nova Scotia

Middle Sackville, NS B4E, Canada
(902) 832-8000

Mr Rooter Plumbing of Duncan

Duncan, BC V9L, Canada
(250) 746-5383

Mr. Rooter Plumbing of Whitby-Oshawa

Oshawa, ON L1G, Canada
(905) 725-2292

Mr. Rooter Plumbing of Uxbridge

Uxbridge, ON L9P, Canada
(905) 985-0084

Mr Rooter Plumbing of Port Perry ON

Port Perry, ON L9L, Canada
(905) 985-0084

Mr. Rooter Plumbing

Edmonton, AB T5L, Canada
(780) 429-3600

Mr. Rooter Plumbing of Mission BC

Mission 1, Mission, BC V4S, Canada
(604) 826-8850

Mr. Rooter Plumbing

Abbotsford, BC V2S, Canada
(604) 853-9598

Mr. Rooter Plumbing of Kamloops

9-1139 12 St, Kamloops, BC V2B 7Z2, Canada
(778) 470-5520

Mr Rooter Plumbing

Metcalfe, ON K0A 2P0, Canada
(613) 821-4656

Mr. Rooter Plumbing of Lethbridge

94031 Hwy 843, Lethbridge, AB T1J 4P4
(403) 715-1517

Mr. Rooter Plumbing of Caledon

19 Robb Blvd #3, Orangeville, ON L9W 3L1, Canada
(905) 838-5050

Mr. Rooter Plumbing of Grande Prairie

102, 9913 112 Avenue, Grande Prairie, AB T8V 1V5, Canada
(780) 830-4993

Mr. Rooter Plumbing of Regina

312 Quebec St, Regina, SK S4R 1K6, Canada
(306) 205-1817