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3638 Manchester Road Southeast #101, Calgary, AB T2G 3Z5, Canada

(587) 794-3988

Rating:

Complaints:

BBB:
BBB® Accredited A+ Rating 8 complaints closed with BBB in last 3 years | 1 closed in last 12 months
BBB® Accredited NA Rating
Ripoff Beport : 2
Complaints Board :

Reviews List

actionauger.com
5
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our hot water heater quit in the middle of the night , action auger came to the rescue , delivered and installed a water tank within a few hours on a weekend, cleaned up the job site, disposed of the old stuff and left us smiling.

actionauger.com
5
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a couple of years ago we called action auger for some plumbing work and ended up signing for the diamond club. two years later we were wondering why we bothered. but today it paid off for us. we got a call reminding us about the free diamond inspection so while chris was here we told him about our leak above the water tank and leak under the kitchen sink. because we are members of the diamond club the service call was waived and chris ,who was so patient with us seniors, was able to answer all our questions and helped us with our leaky problems in a timely and gentlemanly manner. he is indeed a "gentleman plumber". thanks chris and action auger. we would highly recommend your company!

actionauger.com
5
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we have used action auger on many occasions to replace toilets, install pressure controls in showers and new taps. they are always on time, polite, they give a price and stick to it regardless of how long it takes them to do. we will never use anyone else.

actionauger.com
5
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the service by this company was excellent! not only did garett arrive on time and their response time was excellent but he was courteous, very informative and saved us a lot of money. i was really impressed with your company and would recommend your company to anyone.

actionauger.com
5
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we were 100% satisfied with the service. the response time of the technician was good and i felt very comfortable having this technician in my home. charlie was very courteous and fabulous. he answered everything we asked him and the service was really good.

actionauger.com
4
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this company is spot on! it was excellent service. the response time was good and matt was very courteous. this company is the only plumbing i know that wears ties and i was very impressed with the walk through that matt provided for me as well. excellent service!

actionauger.com
5
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both technicians/plumbers (nathan and andrew) are amazing! our plumbing problem was fixed instantly. although it took a while for them to diagnose the issue on the furnace (lennox), as they have to try different things to be able to find out the cause of the issue before working on fixing it, they made sure that the issue we're having is diagnosed properly. they might have not been able to fix our problem with the furnace but they provided their best to give alternative solutions or work-around in the mean time. the reason why they can't fix it is because we have a warranty for lennox centers and we don't have to pay for the parts if it's replaced by the manufacturer from the center. well-educated people, very nice, polite, kind and they clean up everything before leaving. they provide us with stellar quality service, which we haven't received from any other technicians in town. will surely recommend to friends and family!

actionauger.com
5
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the service was above and beyond today. henry and liam arrived on time and were great at answering all of my questions. keep up the good work. they were very good workers!

actionauger.com
4
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the service was good today. trevor and daniel arrived on time and the timeliness was good. they were good at answering all of my question and did not leave any messes at my house. the service call was good.

actionauger.com
5
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i was extremely satisfied today with the service call i booked with action auger. they not only were punctual and arrived on time but they answered all of my questions and even more! nathan made no messes and overall it was great.

actionauger.com
3
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They work they did was really well done. However, we had some hiccups, due to some problems beyond the control of our install guy, he was there Friday night until 2:00 am and then I had no heat in the house for the weekend (it naturally snowed that weekend). Like I said though, the work they did was great and I haven't had an issue since. I do wish they would have come back to me with some sort of compensation for the inconvenience.

actionauger.com
5
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I was beyond satisfied with Richard today. The timeliness of everything was great. He answered all my questions, was very helpful and left my house very clean. I was very pleased with everything!

actionauger.com
4
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Henry did a great job today! He arrived when I was told he would, did an excellent job at answering my questions and addressing my concerns and made sure any messes were cleaned up before he left. I was very satisfied with Henry and Action Auger.

actionauger.com
5
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Action Auger did a very good job in a timely manner. They did their best to arrive on time and accommodate my wish to complete the task in 90 minutes. My questions were answered precisely and practical suggestions were offered. I was happy to see that there was no mess left behind. I am completely satisfied with the service I received today.

actionauger.com
5
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Jamie was really good and respectful. He arrived in a timely manner this morning and I believe he did the job quickly and efficiently and answered all the questions I had about my plumbing issues and concerns.

actionauger.com
5
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I was completely satisfied with Action Auger today. I do not know how you could improve with your services. The timeliness was good and the plumber went over all the questions I had about my plumbing. Overall I could not be happier with the service

actionauger.com
5
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Kale and Noel came to do our quote, then finished off the job. They were very professional and a real pleasure to work with. They did an excellent job and we are extremely pleased. They answered all our questions and were very knowledgeable. Great guys! Thank You!

actionauger.com
5
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The service was excellent! The plumber's timeliness was good. He was good at answering any and all the questions and concerns I had about my plumbing. He made a stressful situation easier to deal with.

actionauger.com
4
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They changed the water main and hot water tank. They did a good job. The only thing I found was that it is quite pricey. I would recommend them but it is quite expensive to go with this company.

actionauger.com
5
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It was really good work. They replaced the sewage lift station. They were efficient and they were persistent. It was in the middle of January and we couldn’t figure out what the problem was. They finally figured it out. They did great quality work.

actionauger.com
4
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They did my pipes going to the main sewer. They were very thorough and let me watch while they were doing it. They pointed out a few things that needed to be fix; the elbow . They helped me fix that. They were pretty good.

actionauger.com
5
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Action Auger did my plumbing for me a couple years ago. They did a wonderful job. They were very polite, very efficient, they are well mannered. They came, got the job done and that’s pretty. They were very fast. The job should have taken all day but they got it done in five or six hours. They did a great job. They are expensive but all plumbing is expensive.

actionauger.com
4
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They came and did the water softener. They were pleasant. The water softener was a pain in the neck though and still is. Action Auger came in, they did the work and that is about all I can say.

actionauger.com
5
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Andrew was fantastic when he came to our house today to take a look at our plumbing issue. He arrived in a timely manner and I received a phone call prior to the arrival which was appreciated. Andrew was so thorough with his work and the information he provided me I did not have a lot of questions to ask him. Overall it was great service.

actionauger.com
5
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I had a kitchen sink that was backing up and called Action Auger for help. The service was outstanding! We were happy happy with Bryan and the service he gave us. He was very detailed and a great technician to deal with.

actionauger.com
5
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I was extremely impressed with the thoroughly professional service that Dan provided when I called Action Auger about my bathtub that was draining very slowly. He arrived when I was told he would, did an impressive job of answering my questions and addressing my concerns and cleaned up thoroughly after he resolved the problem. He also advised me about environmentally friendly solutions I could use to maintain my pipes. I was very satisfied!

actionauger.com
4
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Everything was great with my service today. I was 100% satisfied. Mike arrived in the time frame I was told he would arrive in and he answered all the questions and concerns I had about my plumbing very well.

actionauger.com
5
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We were very satisfied with Dan and Action Auger. We had the city out because of an issue with our main water valve and then had to call a plumber. Action Auger got someone out here quickly and in the time frame they said they would. Dan was very personable, friendly and helpful.

actionauger.com
5
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I was very happy with Tim from Action Auger today. The service was very good and thorough! He came in the time frame that they said they would and Tim was very helpful when it came to questions I had about my plumbing. I was also pleased when I found out there was a senior's discount.

actionauger.com
5
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I was not expecting to receive such great service this morning. I was very satisfied with Matt. He arrived when I was told he would and while he was at my house he answered all my questions and concerns about my plumbing. I was very surprised when Matt also did a free home inspection of all the plumbing in my home. It was really good to get that service as well.

actionauger.com
5
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I was just so satisfied with the service I received today. Not only did they arrive in the time frame they told me but even earlier which is always pleasant. Travis was a very nice young man. He was super pleasant and very thorough in his work and answered all the questions I had about my plumbing. He should be given a raise.

actionauger.com
5
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Derek came out to install two hot water tanks for me and I was very satisfied. He did a very good job and was a nice technician . He made sure everything was clean when he left and it was just good service

actionauger.com
5
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Dan was a very pleasant fellow. He came out to do a home inspection of our plumbing and take a look at our floor drain that was backing up. He not only arrived when he said he would but was available to answer any questions we had about our plumbing while resolving the issue we had. If we ever need a plumber again we will certainly be asking for Dan again!

actionauger.com
5
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I was very satisfied with Joel today. He arrived in the time I was quoted. He was good at answering any questions or concerns I had about the plumbing in my home.

actionauger.com
5
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I originally had an appointment booked for between 1-5 to have someone come over to unclog my kitchen sink. I was very surprised and happy when the lady called saying she could move my appointment up earlier. Bryan was very good. He did the job he was suppose to and worked very fast. Overall I am very satisfied

actionauger.com
4
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I was very satisfied with the service today. They arrived on time and when they said he would. Wayne answered all my questions and concerned very professionally. The service call went well. I had to clean up the bathroom after the service as the equipment used made a small mess on the walls.

actionauger.com
1
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I was not too impressed. I wasn’t too pleased with the work or what they charged me. I hired them for a clogged drain. I phoned the manager after because I was so displeased. They charge too much.

actionauger.com
4
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They installed a new water heater for us because ours gave up the ghost! I was more than happy with their service. The guy who came was courteous and he was here for all but 7 hours. He seemed to know his stuff.

actionauger.com
5
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They put toilets in for us in the new low flush ones. He also remedied the faulty tank, which was the manufacturer’s fault and not his. He got us the proper tanks and fixed it and he did a very good job.

actionauger.com
2
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Action Auger was in here two years ago to fix our hot water tank. To be honest, from comparing prices, their prices are quite high. A month and a half ago our hot water tank went on the fritz and it can be replaced. They were definitely professional. I work for an h-vac company so I wouldn’t recommend them because I would refer them to my own company.

actionauger.com
5
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We had no problems with them. It was such a long time ago. They were hired for plumbing for a family member. They were very pleasant and did the work and they were good.

actionauger.com
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I was not too happy. They came and I just wish I could find a local plumber that would just come, do the work, get paid and move on with it. These big companies, I don’t like them. It’s very hard to find somebody. One guy from Action Auger was good and he gave me some tips, they were pleasant. I would not call them again.

actionauger.com
2
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It was okay. It wasn’t stellar though. I hired them to do some clean up and to do the furnace. We also got them to do the hot water tank but the woman didn’t know how to do it.

actionauger.com
4
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They were great. They were very friendly. They sorted out the problem we were having. It felt very safe with them in the house. They were also professional. We did have an issue just after they left. The furnace was making a noise but they sent someone out within a day, very quickly. Now we only have that noise every once in a while.

actionauger.com
4
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They came in and cleaned the whole place out. They did a good enough job and I have not had a problem since. I was happy with what they did.

actionauger.com
5
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They were a good bunch to work with. They came in, got it done and I was quite happy with the work. Because of the flood, the work didn’t end up good in the end but of course that isn’t their fault.

actionauger.com
5
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Day 1 (26 Mar)To keep it short and sharp. Unprofessional job done and deeply overprice. I have tried their service Today. The Lady got my hp number wrong (i was told by her), waited for call from 10am to 1pm. No call. Finally call them at 12:30pm for confirmation and the lady told me Travis will be coming in half hour. Travis was nice and friendly, however the job done is far from satisfactory. Shower taps installed were uneven, one tap protruding further from the wall than the either, one of the dry wall was cracked, dented and chipped off during the work, which is fine with me as Action Auger has agreed to pay for the repair on this but the thing is, I need to take time off to get someone/contractor out to do this extra work, worse of all after he left, I found 1 burnt mark on my bathroom floor (likely done by the solder) and a cracked tile on the wall which I will inform Travis tomorrow when he to come to my home to remedy my situation. I am interested to know how this will turn out. Apparently, I was looking for solutions to my problem, but I got more problems now than solution. Will update my case in due time.....Day 2 (27 Mar): Okay, Travis came and fixed the tap issue. I showed him the rest of the damages which he created yesterday, the burnt mark on the bathroom floor and tiles. He was in denial at first, so I told him to take a pictures and informed the owner, Brham on the situation before proceeding further. He did. I will sent the owner an email with pictures tonight. Will update my case and share with you in due time. (1st May) Spoken to Brham, we have come to an reasonable settlement for the damages and I am satisfy with it.

actionauger.com
5
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In the spring of 2013 we had a new gas range hooked up by Action Auger. The plumber that did the work for us was on time, very helpful and patient. The range was a slide-in and he not only completed the hookup but he helped me level and fit the range properly. We are very ahhpy with their work.

actionauger.com
5
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Was super happy with these guys. Came out on time and came to work. I needed a new garb, they gave me a price and I was like sure when can we get this done. They did it right than and there!!! I was able to go back to work and not waste anymore of my time. The whole process was seemless.

actionauger.com
5
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My furnace went our at midnight so I canned action auger as apparently I needed a new surface igniter. Kale from action auger came out and was at my house by 1am and fixed this issue for me. I live alone and cant imagine what I would have done with out him. thank you Action Auger and Kale for being so helpful, especially considering the time of day:)

actionauger.com
5
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We had a leak under the sink and my husband tried to fix it, and although he was 50% successful, we needed to call a plumber. He also changed the tap and was not sure how to install the drain piece. I called Action Auger (had a fridge magnet with their number) and was really pleased. Darryl with the big smile came out and had the leak fixed in no time. He changed the drain and in the meantime, I had picked up a new tap for the other bathroom and asked if he would change that, too. He said he'd be happy to and went over the costs for me. Actually, he went over the costs prior to starting any of the work, which I appreciated. I was so pleased with his work, that I signed up for the Diamond Club and will let Action Auger do yearly inspections. Darryl did let me know that the Poly-B that is installed in our 1994 home is now obsolete and may eventually will have to be changed out. Darn! We talked about approximate cost for that, as well. Darryl was terrific. Thank you!

actionauger.com
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I had a leaky polybutylene pipe in my basement and asked action auger to come out on Nov 12th, 2013. The tech, Jason A made me aware of the charges and had me sign. Then, as he wasn't sure what to do to best tackle the task at hand, he called in a few reinforcements for a second opinion. After arriving at 11am and finishing around 4:30pm, he starts making up a new invoice with charging a total upwards of $500 dollars instead of the 282 I initialed next too. He said he made a mistake and the accurate charge is the $500 one. After I refused to pay and threatened to call the BBB on him, he called the office. In the end I only paid what I was made aware of and cannot figure out why AA would feel compelled to charge me for service charges I was not made aware of in the first place. Don't use this company or their diamond club as it is just a way to lock you in to their overpriced service fees. They overcharge for everything and will squeeze every last penny out of you. Responding to your comments below: Yes, I had him call the office for 45 minutes and he finally got a hold of someone after the 4th try. During those 45 minutes until he was able to reach a supervisor he was adamant about not leaving until he was paid in full and it was the end of the day and he was unable to reach anybody. Once he called and got a manager, the manager already knew about the situation(from the journeyman who was already onsite giving his second opinion) and said it was OK to charge the initialed price. So my question is: Had Jason not left my property until I paid the $500+ tab, and I paid him, would you have refunded my money the next day or would you have waited until I called the BBB and filed a formal complaint?

actionauger.com
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I called Action auger because out hot water on demand system was not producing hot water. They advised it would be $69.99 to get the plumber to come to my house. That was fine. When he got to my house he advised me it would be an addition $100 to tell me what was wrong with my hot water system. 3 hours later his diagnoses was that he didn’t know what was wrong, but perhaps a $1300 flush of the system would help. While he was at our house he also unplugged a toilet for an addition $199. As he claimed he fixed the hot water and went on his way. After which we looked at his math on our bill and he added extremely wrong. $69.99 + $100 + $199 = 488.94+ GST So we ran after him to get our money back, which took some convincing. Once we discover that we still did not have hot water we called them back. The manager advised that yes we would need to do the $1300 flush because our system was know for being crapy. We didn’t believe that or have a spare $1300 laying around so we called another plumber. Who was able to fix the problem, and do the flush (just in case for $369 in total) Would not recommend. Also the next day Action Auger showed up unannounced to try and fix the problem again. I was so taken aback that I didn’t bring up my issues at that time but wish I had. I told them I had already gotten it fixed. That made them happy as they already had my money and they left. Also on the innitial visit they were to come between 10-2 but showed up well after 2. Wasting my day.

actionauger.com
5
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We have used Action Auger a few times in the last 2 years. Yes they have made us smile! We have been impressed with all the techs that have come. We are out of town at Mossleigh and know there is a fee to travel. We like the flat rate for dispatch and travel instead of by the km which has cost us in the past which has been double or more. We have called and had someone come the same day for pressure switch and again for our boiler. When they had to come the second time to do the flush on our boiler the dispatch fee was waived.The techs we have had were Geoff, Lee, Kale and Wayne.It is nice that when you call you speak to a real person and not have to do the 20 questions and transfers and hold for 20 minutes first. All of they were professional and knowledgeable. We will definately use Action Auger again and recommend them to friends and family especially those that are out of town. This is a company that understands what customer service means!

actionauger.com
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I had a 40 Gal hot water tank installed for close to $1400.00 dollars. (The tank is worth maybe $600.00). I was at work when my wife phoned about the pilot light going out on the old one.The tech said he could not fix it and the burner needed replacement.(1 to 2 week on replacement) He then said it would be a $300.00 service call, but would wave it if we bought a new tank. And stupid us...this is what we did. The tank only has a 8 year life with 1 year warranty from them. I have never heard of a company charging install fees of approx. $700.00 for services like this. Going to BBB to complain.

actionauger.com
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Found Action Auger online, so I had called to ask how much it would be to change 2 wax rings on 2 toilets. The girl on the phone says she does not know, and would need to send a technician to review and would let me know at the house, but would cost $69.95 for a "service call". Here I thought it couldn't be that expensive to just change a wax ring.... Tech shows up, and assessed my need, and then pulls out his magic pricing binder and tells me It would be $267 per toilet. Plus GST, plus the "service call" fee of $69.95 + gst on top of the $267 +GST per toilet. I had to stop and really think about this....it would cost me over $634 to just change 2 wax rings on 2 toilets.... As I'm thinking this through.... the tech brings up that the price is $267 only if the flange is ok. If the flange is broken, then it would be an additional $267 per toilet on top of the wax rings jobs of $267. At this point, I was feeling like I am really getting ripped off here and I better start thinking this through....as this could potentially be over $1,000!!! for just 2 small jobs. I had it then... I couldn't help myself but had to ask the tech that did he not think this was outrageous pricing??? He tells me that is the average......they are not the cheapest, but they are not the most expensive he says. I told him then I think I can get another plumber that is cheaper at the rate he is quoting me. He then proceeded to tell me that this is how it is with bigger names companies. That the company had big overheads with not just one plumber, but several. He says, maybe if you go with a one man plumber company, only then you may find something cheaper. And then I asked, that is how you justify on passing huge overhead costs to the consumers? And he says, well yes, that's how we make money. I was so blown away with his answers, their pricings, that I told him, No.... I have to stop you here and I do not want you to do the work. He then bills me for the "service call" of $69.95+GST. I was choked!!! But I still paid it because I was ignorant when I agreed to the girl on the phone on the service call fee. This is when I really needed to voice out which is HomeStars was the way to go. I want consumers out there to know and to really call around, and if the companies tells you that they need to charge you a service call, then really beware. I found another fully licensed & insured one man plumber company who did the job for me for $150+GST total. And he got it done in less than half an hour. And he was honest and actually tells me right out, it is a simple job. No need to charge you outrageously for a simple job.

actionauger.com
5
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During our DIY kitchen renovation we needed help with new dishwasher plumbing. Called several companies, before finding The Gentlemen Plumbers who could come out the next day. Daniel quickly did the plumbing, fixed and cleaned a previous drain leak. Very pleasant experience. We will be calling The Gentlemen Plumbers for all our plumbing needs in the future.

actionauger.com
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Phoned about a gas leak on our furnace and our hot water tank. Ask what the cost was, Quoted $69.95, and whatever the cost to fix. After spending 20 minutes he humming around, saying over and over again there are no leaks, he called the furnace maker and spoke to them, they suggested putting in a gas detector to see if there indeed was a leak, he processed to take the control panel off and pulled the burner plate out, and found nothing wrong, When he put it back together, he could not get the pipe back on, and said he needed to replace it, and the pipe would cost another $66 dollars, and the analysis fee of $133,00 which was never discussed, nor was it authorized for him to take it a part. Ask him to put it back together as he found it, he refused to until he was paid in full, plus he never addressed the hot water tank, stated he stuck his nose through the little 8x8 inch door and said there was no leak, he did Not remove the cover on the wall to access the tank. Unprofessional, did not disclose the full cost at time of appointment, Analysis fee was neither discussed by the booking agent, nor was it discussed upon the arrival of the technician. They basically held our furnace and heat for our home hostage until we agreed to pay in full. Which we did under great duress, written on the bill. MAKE SURE YOU GET ALL THE FINANCIAL DETAILS BEFORE PROCEEDING WITH THIS COMPANY!! EPIC FAIL ACTION AUGER!!!!! F-

actionauger.com
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I recently decided to change a toilet. Bought the toilet myself and thought I would get someone else to install it so it is done right. They showed up, charged me 69.95 to tell me it would cost me another "level 4" to install the toilet I provided. I bought the toilet for 79$ at Home Depot and you want to charge me 350 to put it in? It comes with everything. Bolts. Wax seal with horn. Oh but I'm paying for the technician and his wonderful service. He told me he has been there a week. I learned how to do it on YouTube and did it myself.

actionauger.com
5
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The technician was kind, polite and efficient. I would use them again! They arrived on time and finished as soon as they could at a very reasonable price. Great customer service and competitive pricing.

actionauger.com
2
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Had water backing up in basement drain. Called Action Auger & came to the house within one hour. $69.95 Dispatch Fee, and they ask how you will be paying, on the initial call. Tech Outlined charges up front when he arrived. They had a set price if they had to go out main drain by 50', $359; or $427 if they had to go out 100'. Tech said he always starts with 100', and adjusts to lower amount if drain clears within the 50', so you kind of know where this is going. Their lowest fee for any additional services is set at $66. He said it is very likely tree roots. We have no trees known to invade sewer, but he said it didn't matter, they come from 100 feet away.He cleared the drain, total time at the house was about 2 1/2 hours. He found no tree roots, but suggested I should have a camera sent down to determine the cause of the blockage, added cost of $267. Said no thanks! But he then begins with a sales pitch suggesting Washing Machine hoses should be changed out, also a few of the plastic supply lines to the sinks should be changed. I was upstairs flushing toilets and running sinks to make sure back up was cleared, and when I returned to the basement he had taken off the front cover of the furnace, beginning to inspect. He stopped after I explained I just had it inspected on a recent duct cleaning, plus Direct Energy would be coming to do an annual inspection in Oct. He still wrote some kind of number from the furnace on sheet. He detected a gas leak in a pipe union. Soaped all connections. Tried to tighten the leaking connection, but couldn't, so had it changed at a cost of $66. Then he suggested we buy a bio drain cleaner. 1/2 a capful every month would help to keep drains clear, and deodorized. It was a small 1.9 litre bottle, priced at, you guessed it, $66. I said it was too expensive.... I said what was wrong with $19.95, as I am already going to pay out over $500! Don't know why they can't just stick to correcting the problem and forget the sales pitch, which becomes very annoying. Just stick to the job at hand. Their work supposedly is guaranteed for 67 days (weird time frame), so hopefully, I won't need them back on the warranty. They cleared my drain for which I am grateful, and they did a good job cleaning up under fairly messy circumstances. Not so sure I would recommend them to anyone, just based on the annoying sales pitch, plus they are very expensive, basically $500 to clear the drain after a 5% seniors discount, but probably in the same ball park as others in this business. Just wish they would stick to the job they were called to do, forget the scare tactics and sales pitch, because when you have a potentially catastrophic situation, the last thing you need is any sales pitch..... just promptly fix the dam problem! Stay away from my furnace and my sinks other than to run water to check the drain! .....As a follow up, I have learned that you do not need to call a Plumber, you can call the City of Edmonton 311, and they will unplug you drain for a fee of $289, including a camera analysis, and if a blockage happens to be found on the City portion, you won't have to pay. Had I known this I could have saved $$$. I am now sharing this with as many people as I can find, rather than use unscrupulous plumbing companies.

actionauger.com
1
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We had our basement floor drain overflowing, and called Action Auger. The plumber from Action Auger showed up, ran all the faucets upstairs to 'check out the problem' and that caused more water damage and flooding in our basement !! We told him to leave and had to call another plumber. Now we have to repair drywall damage and water flood damage further caused by this poor quality service call! It is dispicable service!

actionauger.com
4
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Your work was very proficient and done in a timely manner. Overall the appointment went great. It will now be possible to enjoy our smooth running bathrooms. Good job, Gentleman plumbers!

actionauger.com
2
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I looked in the phone book and found them to install a sink but I really should have compared prices with other companies first. The service was very good and quick in the end but they were incredibly expensive.

actionauger.com
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I eventually paid a different company $90.00 for the installation for hot and cold shut off valves under the bathroom vanity. I had to pay Action Auger a show up fee of $69.95 where they had a min pre set price sheet of $130 per item. Action Auger price $531.95 Competitors price $90.00

actionauger.com
1
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Last year awoke to find water rushing out of the pressure relief valve/tube on our hot water heater. Between the time I called Action Auger and the time they showed up, had done my research and figured out it was a ~$15 pressure relief valve (Home Depot pricing) that had failed, killed the gas and water to it and drained the tank. Action shows up and the pricing was ~$270 if they replace the valve (imagine that included show-up fee), and an extra ~$130 to re-light the pilot light. To top it off, they were pushing me to replace our 7.5 year old 40 or 50 gallon tank for ~$1,300. All over a ~$15 part that failed and less than an hour of their time. Extremely disappointed in the pricing, which was standardized on sheets. Only points given were for their timeliness on a holiday, but if you're somewhat handy, despite how bad it looks, calm down, do some research, and see if it's within your ability to fix it yourself!

actionauger.com
5
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We have used "The Gentlemen Plumbers" in two instances. We were very impressed with how fast they were able to come to our home and how fast they resolved the issues we were experiencing with our plumbing. They seemed a bit higher priced than other companies, but we were so grateful that they were able to get the job done so quickly.

actionauger.com
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AWFUL PRICES! 380 DOLLARS FOR 20 MINUTES OF WORK! There was a leaking hot water pipe where an old t had been. I found the leak but had to go out of town before I was able to fix it. The t was no longer in service so the job was incredibly simple.... Take out the top and solder in a straight section of copper pipe.... There was no quote over the phone... (And their pricing scheme would allow for one) and a 65 dollar. "showing up fee" if you don't agree with their insane prices you waste 70 dollars on absolutely nothing.... And you are out a plumber! He also didn't fix the pipe like he said he was going to... He couldn't solder it because he was too overweight to reach.. So he put in a section of pvc where he said he was going to put copper in.... And then told me that he should have charged me an "access fee" because it wasn't accessible enough but he was going to be nice.... 360 dollars for a glued in piece of pvc!!

actionauger.com
2
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Called them and said the line to the septic tank was froze. (It has happened before). They sent out a truck Friday afternoon and did not have the right equipment for a frozen line. The guy said he would be back first thing monday morning. Monday noon he shows up and frees the line $730 later.

actionauger.com
5
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Everything was great when Trevor with Action Auger came to my home. He fixed my furnace so I now have heat! I had no problems at all, and I am very satisfied. Great Work!

actionauger.com
4
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I have used the Gentlemen Plumbers before for other things and I will certainly be using them again for my plumbing needs. Matthew the technician was very personable and professional.

actionauger.com
5
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We had Jared with Action Auger come out to do our Annual Diamond Club Home Inspection as we are Diamond Club members. He went beyond our needs! We will be sticking with these guys. Hats off to him, we are just so happy with this company.

actionauger.com
5
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I was very impressed with Scott at Action Auger. He is a very hard worker and did a great job. I will definately recommend you guys as I was very happy with the whole company.

actionauger.com
5
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We are very happy with the work that was done in our home. We have some more work that needs doing so we will be calling in soon to have Mike come back as we were really pleased with him. Great work!

actionauger.com
5
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Everything was just perfect when the Gentlemen Plumbers came and did some work in our home. The technician, Eric, was super nice. I will definately use The Gentlemen Plumbers again.

actionauger.com
5
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Everything went well when Lee and The Gentlemen Plumbers fixed a leak in our basement. The tech arrived on time, and fixed teh problem right away. No problems at all!

actionauger.com
4
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I have been using The Gentlemen Plumbers for over three years now and am always very happy with the service I receive. The technicians are very polite and very friendly.

actionauger.com
5
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I had Action Auger out because my hot water tank was giving off problems and i needed a new one. The service i received from Action Auger was great! I had no problems what so ever with this comapny or the work that was done. I would definitley use Action Auger again.

actionauger.com
5
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I was very impressed with the service i was provided by Action Auger. The young gentleman that came to my home was very knowledgable. He checked all the plumbing in my home to make sure everything was in working order. He recommended the Diamond Club, which sounded like a great service with no pressure, so we signed up for it. I am a very happy customer. I would definately recommend your company to my friends and neighbours.

actionauger.com
5
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I was really impressed by how quickly Neal and his apprentice worked. They were very fast! I have no complaints what so ever with the service. If ever I experience any more plumbing problems I will definitely be using this company again. They explained everything so clearly to help me understand what I needed to know. Everything is now fixed and in working order. They also had a fully stocked truck so they had all the tools they needed.

actionauger.com
5
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We called for our bathroom sink that was not draining. Jeff was excellent! We have used the Gentlemen Plumbers before for different things and it is always a good service.

actionauger.com
4
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Jamie from Action Auger did a great job. My furnace is now nice and quiet and my houe is lovely and warm. I am a very happy customer. Thank you Action Auger.

actionauger.com
5
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Mike the technician that came to my house was very lovely. He was at my house in n o time after booking the appointment and he was very quick and efficient. I am a regular customer of Action Auger as they give great service.

actionauger.com
5
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When Neil from the Gentleman Plumbers came to my home, I was really impressed with his attention to detail. While Neil was here he also gave me a free Home inspection to let me know things i should look for in the future. Overall i was very impressed.

actionauger.com
5
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I was really pleased with the service I recieved from Action Auger, it was really great. Jeff was a very pleasant young man, and was able to also repair an additional problem all the while explaining exactly what he was doing and giving us options. Good service with a very pleasant attitude.

actionauger.com
5
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Fergal was a great technician, the family really liked him, especially my kids!!! They were watching him work and he was just great with them. I found him really helpful and he got our sinks working and also managed to fix some other problems for us while he was there. Overall I was really pleased with the service Action Auger provided me.

actionauger.com
5
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I would definitely use Action Auger again. My experience was really nice and i had no problem or concerns with the service i was provided. I would rate my experience 10/10 and would definitely use Action Auger again.

actionauger.com
5
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I was very pleased with the service Action Auger provided me. The technician that i had in my home was wonderful. Scott replaced my taps for me and did a great job. Overall I was very pleased with Action Auger.

actionauger.com
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I'm embarrassed to admit I used this company. Told me all the costs were standardized and since they were already there I decided to go ahead with it. That's their trick, to get their foot in the door and not give you the chance to price check. Certainly wouldn't tell me over the phone how much the tank would cost. I was suspicious when they left so I called a few other places. Most were running under $800 for the exact same product including installation. When I called Action Auger back they tried to tell me the other companies were the ones being dishonest.

actionauger.com
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I called the company to fix hot water tank. They sent Gentlemen Plumbers to do the job. They charged $49 for dispatch + complexity of the job not based on hourly flat rate. They surprised me with the bill and says the gas valve is the problem. I got another plumber to come and assessed. They fixed the whole thing for way way way much less. I asked Action Auger to come fix the water tank, instead all they wanted to do is not fix but to replace the whole tank which was only 5 years old with no previous problems. You are wasting your time and money if you hire them. Be ware, those that gave this company 10/10 are probably the employees/owner rating themselves.

actionauger.com
5
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We had a running toilet at our office and I didn't have a clue who to call. A co-worker suggested Action Auger because they had used them before. Neal Cuddy was excellent. Very professional and very quick. I will be recommending Action Auger.

actionauger.com
5
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I have had Action Auger come to the house for 2 plumbing calls previously and had a great experience both times, so when I received a letter offering a furnace tuneup for $99, I decided to give them a try for that as well. Well...it wasn't a great result for me, as they found cracks in my heat exchanger and consequently shut down my furnace as a health hazard. However, Kale and Jeff were great to have in my home. They proceeded to do a heat load calculation on the house and then suggested how to best do the install of the new furnace, which they also provided pricing for on the spot. They offered to bring heaters to my home so that we could be comfortable until the new furnace could be installed. These two gentlemen were extremely personable and diligent in doing their measurements and providing information. I also really liked the fact that it's the person who came and did the service call was the person who would be doing the replacement. I appreciate the warranties and guarantees that Action Auger provides - it's nice to hear a company that truly stands behind their product and their employees. I would definitely have these fellows back in my house again.

actionauger.com
5
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Fantastic service--I only wish I would have found your company years ago.---Please put BBB on your truck because all my friends will deal with BBB companies only. Will reccomend all my friends to your company

actionauger.com
5
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You're very lucky to have a guy like Mike on your team. Polite, helpful, knowledgeable, respectful. I'll ask for him again in the spring for some outside plumbing needs, and hopefully much later for a new water tank. The free home inspection was a great surprise. Thanks Mike!

actionauger.com
5
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After having called Action Auger a couple of times for plumbing work in the past, and having consistently met with competent and pleasant technicians, I had no reservations about having Kale and Geoff install a new furnace. They were particularly hard-working, courteous, and professional, in addition to the fact that they were not only helpful but even took care not to let the dog out of the yard.

actionauger.com
5
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Jeff and Lee, the furnace guys, were knowledgeable, courteous and efficient. We are very happy with their work and won't hesitate to call them back with any questions or concerns. Thank you Jeff and Lee!

actionauger.com
5
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Lee and Jeff did a great job, they repaired the furnace in little time, they made sure everything in the house was updated, repaired toilet that was not flushing right

actionauger.com
3
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The plumber was very nice and competent. I would recommend him. The pricing seemed high. The company would not divulge their rates over the phone, which made it impossible to compare pricing.

actionauger.com
5
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Lee and Fargo visited our hone today for furnace tuneup and boiler maintenance. Their efficiency and competence was greatly appreciated as our past experience with other companies has been quite stressful. Thank you for their expertise.

actionauger.com
5
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Tree roots in the drain causing backup into my bathtub. I have used Action Auger in the past. These fellows are professional, personable, friendly and very accomodating. It was a pleasure to have them in my home and they were able to fix the problem with minimal disruption to my schedule. I would recommend them to everyone. And they clean up after themselves!

actionauger.com
5
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Drains had not been cleaned in a couple of years, very clogged with grease etc. Called Action Auger and was able to book an appointment right away. Robin was very cheerful and a pleasure to talk to. Dale arrived on time and did a very thorough job, also very pleasant and polite. Water is now draining well from the kitchen sink. Thanks very much to Robin and Dale, I'm very happy with the results.

actionauger.com
5
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Action Auger is prompt and arrive when they promise to be there. The excellent service starts right when I phone into their office to set up the appointment. The employees are well-dressed, clean and always wear booties over their shoes in the house. They are knowledgeable, helpful, and pleasant to deal with. I would have no trouble recommending Action Auger for any plumbing requirements.

actionauger.com
5
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Can't say enough good things about Action Auger. Fast and efficient service at a reasonable cost. Very professional and the team of Trevor and Scott were thorough and meticulous in their service. 5 Stars *****

actionauger.com
5
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I am very satisfied with the service that was provided by the Action Auger Company. They were very efficient and friendly. Great customer service! Cleaned up after they left. Very personable, also made fun of my DVD collections. They also were not bad to look at. The british guy was highly entertaining.

actionauger.com
5
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The kitchen drain was leaking below the subfloor level. This was repaired and a new drain pipe and fittings were put in. the workmanship has been very good. the plumber was very friendly and professional and was easy to work with. The help was timely.

actionauger.com
5
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called in the service to look at a double leak under kitchen sink. The guys that came with excellent, Geoff and Cuddy. They gave us an estimate of the cost for the repairs and were very informative that what the repair intailed. Repairs were done quickly and timely. The guys offered us a service program and a cleaning aid for drains. No pressure from them, gave us the option to contact the office if we wanted the extras. They did a complimentary home inspection after all the work was done. Both guys were friendley and very professional. Would definetely use again

actionauger.com
4
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Jeff and partner did a clean and very effective job freeing our sewer line of tree roots. They were very helpful and explained all the prices and options before they began. They also described ways to avoid problems in the future. They were very friendly and personable.

actionauger.com
5
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I called Action Auger out for my clogged drain. Chasity came out and did a good job. She gave me a lot of information and she was very careful in my home. She was neat and tidy, very safety conscious and very careful with her truck. I could tell she was new but the service was great. And the sinks and laundry are draining well for the first time in ages!

actionauger.com
4
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I was extremely happy with the service I received from Action Auger. Jamie the technician was polite and gave a great service. I would recommend Action Auger to friends and family.

actionauger.com
4
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I had Action Auger out to replace my supplied bathtub drain and stabalize my new wobbly toilet. Mike was my technician and he was very helpful. He cleaned up after himself and was unbelievably curteous! He explained everything to me and repaired everything in a timely manner. He was excellent and was even great with my little dogs. I will be using Action Auger again.

actionauger.com
5
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I had Action Auger out to deal with a leak from my hot water tank. I had a very good experience with John, he was a pleasure to have in my home. I would recommend Action Auger to my friends and family.

actionauger.com
5
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I am very pleased with the service i was provided by Action Auger. Lee and Fergal took good care of me, and worked very hard while at my home. Fergal made some recommendations on a few things that i needed in my home, and i will definitely call the guys back in the near future to get the rest of the work done. Thank you Action Auger for taking such good care of me.

actionauger.com
4
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I called Action Auger as i needed a new 50 Gallon hot water tank installed. The technician that came to my house was really good and his timing was great!! I was really happy with the overall service Action Auger gave me.

actionauger.com
5
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Action Auger was out at my home to fix a leak on the cold water line on my reverse osmosis system because it was leaking. Jmaie was very good with coming to my home to fix the problem and i would definitely us Action Auger again.

actionauger.com
5
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My experience with Action Auger was absolutely wonderful. Jamie was a very nice man and im happy he was able to fix my problem. I would definitley recommend Action Auger to family and friends. I am very satisfied with your comapny and the service i was provided. People deserve to know when your comapny is doing a great job.

actionauger.com
5
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My experience at Action Auger was great it was very very helpful. The technician was great did a good job. I would recommend Action Auger to my family and friends. I also like the fixed pricing it was very straight forward and easier to see what’s being charged. Thanks Action Auger

actionauger.com
5
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I have had a very good experience with Action Auger, the service was really quick and overall I was happy with Action Augers Services. I called in the morning and got booked right away. I am very pleased and I would definitely recommend Action Auger to my family and friend's. Thanks’ Action Auger

actionauger.com
5
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My experience with Action Auger was good. I would recommend Action Auger to my family and friend's. I would also use Action Auger's Services again. Thanks Action Augerkeep up the good work

actionauger.com
5
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My experience with Action Auger has been positive. I have been happy with their service. Because of this, I have recommended Auction Auger to family and friends. The plumber I had most recently, Steve, is very personable and was very quick and efficient in the work that he did. I did have occasion to call Action Auger back but each time the problem was solved very easily and quickly. I found the girls who do dispatch to be very friendly and helpful. Keep up the good work Action Auger!

actionauger.com
5
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My experience at Action Auger was just awesome. Jamie came and did everything so neat and tidy, He explained everything to me and took the time to make sure I understood so I could explain everything to my husband. I'm Smiling! :). Thank you Action Auger

actionauger.com
5
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The service at Action Auger is excellent, We would definitely recommend Action Auger to our family and friends, I would definitely call them again! It was very nice that we got the same technician each time.He cleaned up well after the installation;service was prompt and pleasant.Great service on a long-weekend Sunday!.. Thanks’ Action Auger

actionauger.com
5
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I am extremely happy with the service Action Auger Provided me. The service was great and they made a bad situation, not so bad. I would definitely recommend Action Auger to friends and family. Thank you Action Auger.

actionauger.com
4
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Actionauger was a great experience. The service was great and Geoff the technician was great and very nice. Geoff was also very courtous and i would definitely use Action Auger again. Thank you

actionauger.com
5
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My experience with Action Auger was great. Geoff was very informative and very forth coming. He had no problem going under my trailer to diagnose the real problem. I would recommend Actionauger to all my friends and family.

actionauger.com
5
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I was very happy with the tech that came to my home. He was very patient and extremely informative and i quote " I love clay ". I really appreciate the service i was provided with. I am a Diamond Club Member and i love the discount and benefits it provided me. I would definitely recommend ActionAuger to friends and family as the service was great!

actionauger.com
5
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I would definitely recommend ActionAuger to my friends and family, it was a very nice experience. The tech was very friendly and arrived in a timely manner. He got the job done quick and fast and overall was very good:)

actionauger.com
5
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I am very happy with the service i received from ActionAuger. The tech was very nice and polite. I have already recommended this company to other people. I also love the idea of the Diamond Club member, i think its a very good thing:)

actionauger.com
5
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I am very please with the service ActionAuger provided me. I was very happy with the work that was done and it was extremely nice to have the job completed right on the spot. I would recommend ActionAuger to other people. The tech was so nice and i even signed up to be a Diamond Club Member. Thank you ActionAuger

actionauger.com
5
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Lee and Dale were really nice guys and very professional. They had to go get toilets and they brought back exactly what i wanted. The guys did an excellent job and cleaned up after themselfs. I have been using ActionAuger for years and I always get a great technician but this these 2 guys were really amazing. Thank you ActionAuger for the great experience:)

actionauger.com
5
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John and Geoff did a really good job. I dont think there is a better standard in the industry for care, efficiency or price point. All the pricing is common sense and based on prioritizing. From a professional standpoint everything was very well done. Customer care and service were very good. The technicians were also very well mannered. Thank you Action Auger:)

actionauger.com
5
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Actionauger was fast when getting a tech out to deal my with leaking pipe underneath the kitchen sink. Jessie the technician was very professional and made it a very pleasant experience. i would definitely use ActionAuger again!

actionauger.com
5
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Perry was very professional,knowledgeable, knew his job, friendly and helpful with what I needed done. He was very polite and got the job done in a timely manner. I would definitely recommend Action Auger to friends and family. From the moment I called Action Auger the service provided was excellent. The receptionist was friendly, they were here fast and got the job done! Thank you Action Auger

actionauger.com
5
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Action Auger is the best Calgary plumbing company out there. Are septic field was bubbling up and saturated. We thought we were going to have to replace it for $20,000.00 plus! We had gotten other quotes but we didn't feel comfortable with the companies. A friend recommended Action Auger so we gave them a call. A technician came out and instead of giving us a quote on the new field he did some investigation into why it was saturated. He found our water softener was stuck on and letting approximately 300 gallons a day into our septic field. Instead of replacing our field we replaced our water softener for a fraction of the cost of a new field. If we had gone with one of the other quotes we would have spent $20,000 that we didn't need to and eventually have the same problem again. Thank you Action Auger.

actionauger.com
1
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We had redone a bathroom in our rental house and the tub had been leaking since we finished it. We tried a few things and then called in Action Auger. We found out the tub was leaking and also that our main line into the house was leaking. They gave us a quote for 2600 dollars. As soon as they started they told us that the surround would need to be replaced and would cost us another 600 dollars but that we would need to drywall at all. After all that was said and done we needed to pay just over 3300. Then on top of that we needed to call in the drywallers and get them to fix there crappy work. They refunded us 300 dollars but 100 percent satisfaction guarenteed is hogwash. The techs were nice and all but they should be for when they bend you over. Would never get them again and will never recommend them to anybody.

actionauger.com
5
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Our hot water tank was leaking into the basement. There were no other plumbing companies that had time to come replace the tank that same day. Action Auger came right away and replaced the water tank. We have had hot water since.

actionauger.com
5
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Service was quick eficient and the technition was very knowlageable of all aspects of plumbing and products available. He was also very courtious and is respetful and kind to his customers.

actionauger.com
5
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Very prompt service, found the problem quikly and did other work while here, Better than I expected. I would not hesitate to call them again the next time I need a plumber. The two men Trevor and Jamie were very polite and not worried about my dog.

actionauger.com
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I hired this company to disconnect my appliances before a move. One of the homes was brand new and had gorgeous hardwood. I made it clear that I needed professionals for that reason .... I had to make sure that they were drained properly and did not leak water on the hardwood. I was told by two different people (the only two that I spoke to before hiring them) that they were experts for unhooking and draining appliances and they will make sure hardwood does not get water on it. My father built homes all his career and knew how to unhook appliances properly and we could have done it but I wanted to make sure there were no water leak surprises (hence hiring a plumber not an electrician, mover etc to unhook the appliances). Well guess what .... the two clothing washers (I was switching the appliances between my new home and the older home) and the fridge both had tonnes of water left in them. I am not exactly sure where the water was in the fridge but it leaked all over the hardwood. The movers had an extremely hard time moving the washing machines and I paid them extra because I felt so bad. As well, Action Augers said 100% satisfaction guaranteed or your money back and hmmm well I did not get a cent back. They were also two hours late (because they had training that morning) and unplugged my fridge full of food when I told them to just unplug the water line, I got home at 1am from a busy busy day at work and packing the other place to find my fridge unplugged. They also did not tell me the price until they arrived on site and the gentleman would not show me the page he was referring to for the price. ALWAYS get a price before they show up or do not hire them....lesson learned.

actionauger.com
5
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They came out and snaked my pipes to see if there was a blockage. There was not so they recommended I have my septic pumped out and that was the issue. The plumber that came out also gave me recommendation to have my bathroom remodeled as I needed some plumbing work done.

actionauger.com
1
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Upon returning from vacation we found our water pipes frozen. Called Action Auger and they first off cancelled our first appointment due to overbooking. Then they were late coming when they die. The employee had no idea what to do- my husband helped him with most of the work. He was not able to resolve the problem, phoned his offce whereby we were told we had to replace the whole septic system & pipes for a cost of $15000.00 Left with nothing fixed or working. We called our father in -law (80 years old) who came out and upon checking things out we were able to gets the pipes unfrozen and upon further inspection found out that all of our piping was almost like new. When we complained they did re-imburse us quite a bit of our initial costs but we were not pleased with their service at all. I do, however give them credit for dealing with our issues in a timely and effective manner.

actionauger.com
5
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We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!

actionauger.com
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The service is inadequate for the fact that the furnace ducts were not completely clean and functional, as well as the time the employee spent loitering. Money was spent and the work was not done.

actionauger.com
5
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Our kitchen faucet was not working and it kept stopping the flow of hot water every couple of seconds. I got very fed up and Mike from Auction Auger put in a new faucet for me with a sprayer. I love it and am very satisfied!

actionauger.com
4
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Overall, I was satisfied with the water softener. They did a really good job with the installation. They were very polite and friendly. And they did the job in a timely manner. It took about an hour and half. The only complaint that I have is that they would not give me even a general estimate on the phone. I had to wait until the installer came over for the cost. That way I could have did a comparison with other companies. I would say it was worth the money, but I would have liked to have known in advance the cost.

actionauger.com
2
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400 dollars for 2 hours of work of unclogging a sink? Glad they dont fix cars! the plumber was nice but the owners are not for the obvious. They want me to write 30 words, so what can i say, i have an unclogged sink that I could not do and only they can. I feel Raped!

actionauger.com
4
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Although Action Auger does great work and their plumbers are quite professional, you do pay fo rthat professionalism. They have braod levels of service, but only certain pay for service levels,so you may pay more than you actually need to if you paid exactly for what you had requested. Because of the cost I would not use them again.

actionauger.com
5
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i am very please with the service actionauger provided me. i was very happy with the work that was done and it was extremely nice to have the job completed right on the spot. i would recommend actionauger to other people. the tech was so nice and i even signed up to be a diamond club member. thank you actionauger

actionauger.com
5
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lee and dale were really nice guys and very professional. they had to go get toilets and they brought back exactly what i wanted. the guys did an excellent job and cleaned up after themselfs. i have been using actionauger for years and i always get a great technician but this these 2 guys were really amazing. thank you actionauger for the great experience:)

actionauger.com
5
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john and geoff did a really good job. i dont think there is a better standard in the industry for care, efficiency or price point. all the pricing is common sense and based on prioritizing. from a professional standpoint everything was very well done. customer care and service were very good. the technicians were also very well mannered. thank you action auger:)

actionauger.com
5
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actionauger was fast when getting a tech out to deal my with leaking pipe underneath the kitchen sink. jessie the technician was very professional and made it a very pleasant experience. i would definitely use actionauger again!

actionauger.com
5
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perry was very professional,knowledgeable, knew his job, friendly and helpful with what i needed done. he was very polite and got the job done in a timely manner. i would definitely recommend action auger to friends and family. from the moment i called action auger the service provided was excellent. the receptionist was friendly, they were here fast and got the job done!thank you action auger

actionauger.com
5
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action auger is the best calgary plumbing company out there. are septic field was bubbling up and saturated. we thought we were going to have to replace it for $20,000.00 plus! we had gotten other quotes but we didn't feel comfortable with the companies. a friend recommended action auger so we gave them a call. a technician came out and instead of giving us a quote on the new field he did some investigation into why it was saturated. he found our water softener was stuck on and letting approximately 300 gallons a day into our septic field. instead of replacing our field we replaced our water softener for a fraction of the cost of a new field. if we had gone with one of the other quotes we would have spent $20,000 that we didn't need to and eventually have the same problem again. thank you action auger.

actionauger.com
1
@

we had redone a bathroom in our rental house and the tub had been leaking since we finished it. we tried a few things and then called in action auger. we found out the tub was leaking and also that our main line into the house was leaking. they gave us a quote for 2600 dollars. as soon as they started they told us that the surround would need to be replaced and would cost us another 600 dollars but that we would need to drywall at all. after all that was said and done we needed to pay just over 3300. then on top of that we needed to call in the drywallers and get them to fix there crappy work. they refunded us 300 dollars but 100 percent satisfaction guarenteed is hogwash. the techs were nice and all but they should be for when they bend you over. would never get them again and will never recommend them to anybody.

actionauger.com
5
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our hot water tank was leaking into the basement. there were no other plumbing companies that had time to come replace the tank that same day. action auger came right away and replaced the water tank. we have had hot water since.

actionauger.com
5
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service was quick eficient and the technition was very knowlageable of all aspects of plumbing and products available. he was also very courtious and is respetful and kind to his customers.

actionauger.com
5
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very prompt service, found the problem quikly and did other work while here, better than i expected. i would not hesitate to call them again the next time i need a plumber. the two men trevor and jamie were very polite and not worried about my dog.

actionauger.com
5
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action auger is a plumbing company that began in calgary more than 10 years ago. as a local company, we know what matters, and our customers are our number one priority. being local means that we are available to you 24 hours a day for all of your plumbing emergencies. you will always be able to speak with a real person, who will do everything possible to ensure your needs are met in a timely manner. our services include repair and replacement of hot water tanks, furnaces, blocked lines, leaks and bathroom and kitchen fixtures. we are leaders in the field of pipe line repair and replacement. we believe that you deserve accurate pricing, which is why we make sure all of our pricing is done at your home after the technician is able to assess the specific issues you are having. we have a satisfacton guarantee, and stand behind all work we complete. for a great experience with a plumbing technician who can make you smile, call action auger.

actionauger.com
1
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our hot water heater quit in the middle of the night , action auger came to the rescue , delivered and installed a water tank within a few hours on a weekend, cleaned up the job site, disposed of the old stuff and left us smiling.

actionauger.com
3
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did as requested

actionauger.com
3
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i was impressed by this company right from booking my first appointment for service. their telephone reps (i spoke with 2 before i actually booked my appointment) are very professional in the manner they conducted themselves on the phone. due to horror stories i had read online about apprentice tradesmen costing customers hundreds/thousands of dollars because of shoddy work, i made a point of requesting a red seal plumber when i booked my appointment. i made sure to book the 1st appointment so i didn't get excuses like "oh the first job took longer than we expected".the day of the appointment, my plumber was about an hour late. the explanation i got when i called them was that they were trying to locate one of their red seal plumbers. this disappointed me because i thought why were they just trying to find a red seal plumber that morning? for this reason, i couldn't give this company a 5-star rating. when the plumber rick s. finally showed up, he was very nice, very polite, very professional and was wearing a uniform just like on their website. i thought "yay, no plumber butt here." he promptly showed me his red seal card and his driver's license matching the name on the red seal card. (i happen to know that some companies let their apprentice workers "share" a borrowed red seal card so yes, i asked to see picture id to make sure that my plumber is in fact the person whose name is on the red seal card). rick managed to get my stuck auger out of my bathroom sink drain. with his high-powered industrial grade auger, he was able to rid my sink drain of the clog. he also checked the kitchen sink, washer, water closets, and spare bathroom sink to make sure they were running properly. he sold me on the benefits of their diamond club (check their website for the benefits) which includes a once-a-year free check up to make sure all my plumbing is running properly. for the entire duration of my appointment, rick conducted himself in a professional manner. almost a year later, i got a call from the company offering to book my free check up. the lady who called was very professional and courteous, just like their other telephone agents i spoke to before. once again i specified a red seal plumber and booked the first appointment of the day to make sure my plumber had no excuse to be late. once again, my plumber was late by about an hour and a half. and again, this is why i couldn't give the company a 5-star rating. the plumber tim was very nice and polite and promptly showed me his credentials upon arrival. he said that he was called to another customer's emergency booking prior to coming to my place. tim did his job and gave my place what seemed like a thorough check up. he also patiently tried to fix my kitchen faucet's low water flow for no charge. he took the faucet apart to examine it and put it back together. turned out the faucet needed to be replaced. he made polite recommendations without making me feel like he was "up-selling". i would gladly recommend this company based on my two positive encounters i've had with them. to me, it is highly important that the tradesmen i deal with don't look, act, and talk like scary, stinky, lazy, cavemen.

actionauger.com
5
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best plumbing company around!

actionauger.com
5
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jeff did a very good job today when he came over because of a leak we were having. he arrived earlier than he was suppose to which was wonderful. we talked extensively about my plumbing issues and he was very thorough in his work and knowledge. we even signed up for the diamond club membership!

actionauger.com
5
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Our builder grade hot water tank packed it in on the weekend. 1 call and their team set us up. Jeff and Cliff were awesome. Very professional and super friendly. It was honestly like having family in our home. They addressed and answered all our questions and some we hadn't thought of. They really did a great job. The hot water tank they recommended and installed is fantastic and has a great warranty. Thank you C.Lapointe

actionauger.com
5
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Our hot water heater quit in the middle of the night , Action auger came to the rescue , delivered and installed a water tank within a few hours on a weekend, cleaned up the job site, disposed of the old stuff and left us smiling.Thank you Kale .

actionauger.com
2
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Braided line into toliet is broken and leaking. This company charges 70$service charge to get a guy to come look at it. Then says it's going to be about another $400 to fix the toliet. Because of how they "price by the job.. Not by the hour" and as my toilet has some complications, he informs me that I may want to consider getting a new toliet because of how complicated it will be. I Sent him away with his 70$service charge and phoned another company. They came by and replaced the braided line for 30 dollars. Update - Action Auger phoned and refunded my 70$service charge with a promise to work with this employee. The follow up was good and because of that I've changed my "1 "star to" 2" stars.

actionauger.com
5
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I was very impressed with the service I received from Action Auger in Calgary! I asked for a sewer auger service and they did a great job! Even after their auger got stuck in my sewer, the team from Action Auger sprung into "Action". Brham himself came out to lead his team and get the job done. If you've ever had an auger stuck in the sewer, you know the frustrating, painstaking process it is to get it unstuck. If you haven't, trust me, not something you'd wish on anyone. Thanks, and big shout out to Gage, Jay and Ashton (who came in to Calgary all the way from Lethbridge to help out!) for the dedication and hard work to deal with this devastating event. They worked the problem through with professionalism and dedication. Other plumbing companies may have walked away from this situation, but not Brham and his team! I wouldn't hesitate to have them back for the next job, knowing that they will approach it with the same dedication and professionalism to see the job through until it's done right!

actionauger.com
5
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Had a really great experience with the service I received from Nol. I called them out on Thanksgiving weekend and he was very attentive and diligent in solving my backed-up sink. He also made the process an honest comfortable environment. Thanks, Nol!

actionauger.com
1
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actionauger.com
5
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Ashton was prompt, on time, friendly and knowledgable. Our home is older so we couldn't go with the standard replacement and the previous (cheap) owners had the tank installed incorrectly and contrary to code. Ashton brought everything up to par. When I had questions surrounding cost Brham in Calgary offered to come down to Lethbridge to meet with me ... he ended up having me to his office on a day off and went through the numbers. This company strives to have good customer service. Thanks fellas.

actionauger.com
2
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Business slogan on the phone sounded great "how can i make you smile today?" thought that was great since they said they would be in the following morning to repair my hot water tank. Receive a can the next day around the time they were supposed to show up just to have them tell me they can no longer come from Calgary even though there was staff in lethbridge repairing tanks the night before...or at least that's what the receptionist said. NOT IMPRESSED! Unreliable. Called a local Lethbridge business and they came within a couple hours!

Add a review
evilplumbers @ 2010-02-18

Action Auger "The Gentleman's Plumbers" OVERPRICED & Out to get your money! Internet

Rick @ 2011-03-16

Action Auger "The Gentlemen Plumbers" OverCharging Their Specialty Edmonton, Alberta


Locations:

Action Auger Calgary

3638 Manchester Road Southeast #101, Calgary, AB T2G 3Z5, Canada
(587) 794-3988

Action Auger Calgary

3638 Manchester Rd SE #101, Calgary, AB T2G 3Z5, Canada
(587) 794-3988

Action Auger Canada Inc

1115 Nanton St, Carstairs, AB T0M 0N0, Canada
(403) 337-0075

Action Auger Canada Inc

106 3 Ave N, Vulcan, AB T0L 2B0, Canada
(403) 485-2503

Action Auger Canada Inc

5006 52 Ave, Beaumont, AB T4X 1E5, Canada
(780) 929-9155

Action Auger Canada Inc

5109 50 St, Lacombe, AB T4L 1J4, Canada
(403) 782-7221

Action Auger Canada Inc

5102 49 St, Olds, AB T4H 1H3, Canada
(403) 556-7585

Action Auger Canada Inc

620 Charlotte St, Pincher Creek, AB T0K 1W0, Canada
(403) 627-5980

Action Auger Canada Inc. Lethbridge

547 9 Ave N, Lethbridge, AB T1H 3W6, Canada