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lindal.com
5
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We had dreamed of building a Lindal Home for decades, and our time finally arrived. We were fortunate to have the help of the experienced and professional Dealers in Montrose, CO. Both are Civil Engineers and the design process was very organized and fun. Best of all the materials provided were very high quality. The warmth of the western red cedar trim and the exposed beams is noticed every time we enter the house. We love it, we love coming home. Our builder was excellent and advised Lindal 'made it easy,' with the detailed plans and itemized materials. Our experience was great. We'd highly recommend building a home with both Lindal and the Dealers in Montrose, CO.

lindal.com
5
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We were rookie builders but both are attorneys. We were wary of the Lindal Rep and used our own common sense. The rep gave us Lindal builders BUT told us to keep an EYE on our materials.

lindal.com
4
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Reading all these reviews filled with problems, I have to assume the Lindal has drastically changed since we built our chalet style home in 1994-95. I don't recall any of the problems discussed so thoroughly in these reviews. However, one important aspect of cedar homes isn't mentioned by Lindal. We tend to think that our beautiful cedar siding will last forever, always looking beautiful.

lindal.com
1
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My husband & I purchased a Lindal Cedar Home package. We thought we were getting a fantastic deal at the time. We ran into two major difficulties: Early delivery of home package & less-than-qualified builder. I will address the builder: Our contractor was recommended by the local Lindal dealer. We found out after we had signed the papers and made our payment for the Lindal package that the contractor, due to financial problems, did not own his own equipment, he did not have a crew, and he had no credit. Space does not allow me to relate how many problems we ran into. I will generally say that expensive mistakes were made & a lot of the quality of construction was below average. The bottom line is do not depend on the Lindal dealer to recommend your builder.

lindal.com
1
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23 years ago I designed, ordered and built my Lindal dream home. I was 47 years old at the time, and was going to live in my beautiful home with my wife the rest of our lives. With my Lindal order I specified their Low -E, Argon gas filled premium windows 45 of them. About 8 years ago, my windows started failing. Fogging up so bad I couldn't see out. I had an initial 10 year warranty on the house and I thought the house & windows would last longer than 15 years. Maybe 25 to 40 years. But I guess I was Wrong. When I called Lindal 7 years ago, they told me to expect the rest of the windows to fail, and sent me new quarter rounds at no charge to place around the new window glass that I would be replacing (Very generous of them).

lindal.com
1
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I purchased a home out of foreclosure. My husband and I have our primary residence in Michigan. My local home inspector in TN suggested that I have someone take a look at two of the doors to make sure the weather-stripping was sealing. Because Lindal Homes had built the house originally, I called Lindal Homes in Seattle for assistance. Lindal Homes gave me the name of Mike ** as the local dealer. When we spoke, Mr. ** volunteered that his deceased father, Ray **, built the home and indicated that he would like to see it. Mr. ** visited the home with my realtor and later called me saying I needed two (2) new doors and I needed to wire $4,000 immediately because he had located 2 on sale. I wired the money to an account that Mr. ** provided to me (USAA Federal Savings Bank in San Antonio, TX).

lindal.com
1
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The problem with Lindal begins and ends with its business model. Each dealer, with the exception of the Seattle office, is an independent dealer (Not Lindal), which eventually leads to the "Blame Circle", i.e.: problem arises, the Lindal Dealer blames Lindal; call Lindal for answers... they blame the dealer. Customer either gets frustrated and walks away without their initial deposit, or gets a lawyer and sues the dealer. This has been going on for decades with Lindal. They do not seem to have any interest in making all their customers satisfied. SOLUTION: Do not spend your hard-earned money with this company!

lindal.com
2
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I bought a Lindal house which I later learned was built in 1970. It is roughly chalet style. The house is okay, but has turned out to be very hard to modify to make it better insulated or stronger. Unlike conventional houses, you can not simply gut them and rebuild. Every part, especially the roof, is related to other parts to support the whole, so nothing can be changed. Maybe new ones are different. I have tried to get suggestions from Lindal and they give a little advice, but nothing solid. Meanwhile, in winter, the house costs a lot to heat. We cannot find any local contractors who are qualified to work on this house. Lindal could help by offering advice on how to modify these houses, even if they charge for it.

lindal.com
2
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We purchased a Lindal home already built. We loved it so much and we were going to build a smaller home on our property for my folks. We used a preexisting plan Lindal had, had the down payment, and then, my father unexpectedly passed away. They said we could use our $15k deposit toward an addition on the existing home, which my father asked me to do when he got sick.

lindal.com
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I was told by Ken ** that if I sent payment for Lindal Cedar Home parts and supplies that I would get them delivered via Fed Ex the following week. I needed to re-do my Lindal Cedar sunroom (as the cedar had lots of wet-rot after 18 years and bug infestation) and my builder has a specific time frame to be able to finish the job. Over a full week later, no sign of delivery.

lindal.com
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Lindal Cedar Homes, Manitou Custom Homes and Ken ** have taken responsibility for problems related to our attempt to purchase Lindal Cedar Home building materials, and they have resolved the matter to our satisfaction.

lindal.com
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Because of the direct result of our general contractor not being on the job site.. instead taking multiple vacations and sending us 50K over budget. our house finished 2 months behind schedule and our home burned down 4 days after we moved in. It burned down on 12-19-07. 2 weeks later while the insurance company was trying to figure out the total dollar amount of the loss Frank Hurlbutt took a 2 week vacation to Mexico. He promised to have a bid turned in before he left on vacation and took off without a word, delaying the start of the rebuild by approx. 6 weeks. I'm looking for any former Lindal clients who have taken Lindal Cedar Concepts to court in the last year or two. also anyone who has had business dealings with Frank Hurlbutt with simular results.

lindal.com
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In November of 2007 we started our disappointing adventure with Lindal Cedar Homes by visiting the model home in Seattle and received a quote of $185 per sf on a standard plan. With modifications we planned to be on target to meet our budget. Unfortunately, we trusted this local business, but that trust was misplaced. If we had done our homework we would have discovered how Lindal really operates and could have avoided this very costly experience. We purchased our lot in early 2008 and our Seattle Cedar Homes sales rep did a site visit. After determining that the plan worked on our property, we rearranged bedrooms, removed most of the decking, detached and raised the garage and added a studio above it. Overall we stayed within the footprint of the original plan except for the addition of a 2 ft extension bay window. Whats so important to emphasize here is that from day one Seattle Cedar Homes refused to give us individual written costs on the materials and purposefully kept everything vague and confusing on the modifications, so we never knew where we stood. This situation left us totally vulnerable to pricing games and set us up to have our deposit unfairly confiscated later, even though we received no materials. In April 2008 we received the first rough draft of our changes and were given a materials cost of $197,559. We decided to go with non-Lindal windows/doors and were given a credit of $12,051. We also deleted the post and beam garage - changing it to standard construction? - and removed cedar liner in some areas. Later in the month we asked for new totals. The new calculation for materials was now more than $40,000 higher than the original cost. With all of the reductions how can the materials cost more? Were told that it still doesnt account for ALL of the changes and that well have time to recalculate later. On May 4 we hand over our $33,600 deposit. The materials list still includes the original windows and doors that we thought had been deleted in April. Were promised that this isnt by any means final and we will get the grand total after the pricing department has calculated everything for us. Later we try to reduce costs further but because Lindal hasnt given us an updated materials total, we have no idea if were within our budget. We still lack any written documentation on the changes and the rep distracts us by saying, our house will probably make one of the new Lindal books!? Although we have stated all along that there will be no financing, he suggests getting a loan for the 3rd time to cover their cost overruns. Were not impressed! In June the preliminary drawings are ready but we are now four months into this project and still dont know what the total cost of our new home will be! In September we apply for the permit and finally get the change order of -$15.850 for the deleted windows. After all this time we still do not have the final total for our modifications and it becomes apparent that Lindal does not want us to know! On November 3 our building permit is approved. We contact our salesman who still doesnt have our materials cost down on paper. After some wrangling we get a verbal approximate? cost from him. With the latest contractors bid the total cost is now $270,000 over what we had budgeted. Our $185.00 per sq ft price had risen to $266.00 per sq.ft.!! The following weekend Steve goes to SCH to see if its possible to take $270,000 out of the project. We discover that were not the only ones with budget problems since during his visit a couple stops by to get help modifying their plans due to their high cost overruns! Later via email we suggest several more reductions but the salesman admits that he cant tell us what a stick of wood costs because Lindals prices are bundled?! So, were finally getting to the crux of the whole pricing problem. Its becoming apparent that he cant help us because he doesnt know!In mid November we call our salesman for a new total. He seems paralyzed and confused about how to handle the situation and suggests that we get financing to cover the difference, for the 4th time! Things get heated and we decide that were going to have to build only the garage or walk away from the entire project. He tells us that we cant use our plans and that Lindal will be keeping our $33,600 deposit!

lindal.com
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During construction of our package deal we discovered one of the beams had started to separate. We called the rep (salesman) and he said that is common and he would send out a repair kit and if done properly you could hardly tell it was patched. WHAT? Also the windows were so bad we could not use them. They said they would take them back at a fraction of what they cost and we pay freight. We still have them but put in Anderson windows. None of the beams in the house are of the same size. The beams on the left do not match the ones on the right and even in the master bed one beam is ONE 2x6 shorter than the other one and it is only 5' away same in the other bedroom. But it is even more noticable in the great room as the beam that is suppose to match the kitchen beam is 8 shorter and because it protrudes out side for support of the roof it looks atusive. It's as though the engine could save an extra 2x6 because of the load calculation and did not care of the customer's dream home.

lindal.com
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I have 25 years experience in the construction industry as a designer, contractor and executive-level sales manager for other name-brand building products. I've spent the last 6 years with Lindal - two as a sales rep and four as a sunroom dealer/builder. I also, regrettably, built a Lindal sunroom on my home to be used as a model. My negative experience in all 3 areas - as a rep, a dealer, and a customer - has turned me into a committed consumer advocate.

lindal.com
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On June 16, 2002, I wrote a $5000 check to Prescott Designer Homes for the design of our dream home in Prescott, AZ. I had taken the Casa Islena plans and modified them to match our dreams. For the next several months, we worked back and forth to set the plans. On November 26th, 2002, I received a letter from Prescott Designer Homes pressuring for a signed purchase and sales agreement and $62,666.55, even though we did not have a good set of drawings or materials list.

lindal.com
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Lindal Cedar Homes sells “system built homes”, the most popular type being of post and beam construction. The materials they supply are supposedly of the highest quality. They lure you in with gorgeous sales materials: glossy brochures, an impassioned videotape, a CD-ROM, and a current discount deal that is “the best ever”.

lindal.com
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A couple of years ago, my husband and I decided to build our new dream home. We decided to buy a "kit type" house bundle from Lindal Cedar Homes. We designed our house to be built in 2 phases. My husband is the owner/builder. This is his third house so he is very experienced. We started building in January 2000. On Phase One shipment, Lindal shorted us on some materials and shipped too much of other material which we paid for that lay out in the yard. It was like pulling teeth to get them to respond to shortages and several shortage shipments were incorrect items. This held up progress significantly. That was a major annoyance and had not yet caused us to want to discontinue our contract for Phase Two.

lindal.com
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In a statement posted by 'Edwin of Frederick MD (10/19/01)' it is stated, 'As an additional incentive Dereggi also provides contractors through her other business, Dereggi Construction Company, and since they have many years expierience in solid cedar, we should consider no one else.'

lindal.com
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We own a Justus Solid Cedar Home in Frederick MD. We contracted with our local Lindal Cedar Homes dealer, DeReggi Custom Homes (now Legacy Homes International), for plans and materials for an addition. We were encouraged to believe that our Winter Promo special order contract would get us the unbelievable low design price of $854.00 based on square footage ($1.00 /sq. ft.) Other incentives were included, specifically, a significant amount of T&G cedar liner for free. As an additional incentive, DeReggi also provides contractors through her other business, DeReggi Construction Company. And since they have many years experience in solid cedar, we should consider no one else.

Add a review
@ 2002-11-13

Lindal Cedar Homes - Fraudulent Pricing Practices, Unresponsive, Kept our $30,000 Deposit Dealer Disappeared Seattle Washington

@ 2001-10-06

Lindal Cedar Homes inept dealers, hidden costs, deceptive business practices *UPDATE ..no show in court *EDitor's Comment

@ 2003-09-05

Prescott Designer Homes and Lindal Cedar Homes attempting to fraudulently retain $67,666.55 with little to no services provided. ripoff Prescott Arizona, Seattle Washington

@ 2009-03-06

Seattle Cedar Homes - Lindal Cedar Homes "Seattle Cedar Homes" Steals Deposit with Usual 'Bait and Switch' Pricing Games. Buyers Save $300K Designing Their Own Home Seattle Washington


Locations:

Lindal Cedar Homes

9530 Yellowhead Trail NW, Edmonton, AB T5G 0W4, Canada
(780) 415-5053

Lindal Cedar Homes

1601 Kensington Road Northwest, Calgary, AB T2N 3R2, Canada
(888) 526-7827

Lindal Cedar Homes

347 Leon Avenue, Kelowna, BC V1Y 8C7, Canada
(250) 980-3895

La Source du Cedre The Source for Cedar

4561 Chemin Saint-Alphonse, Rawdon, QC J0K 1S0, Canada
(514) 497-0016