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2220 20 Avenue Northwest, Calgary, AB T2M 1J2, Canada

(403) 338-1172

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Complaints:

BBB:
BBB® Accredited A+ Rating 2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Ripoff Beport :
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Reviews List

instantplumbing.ca
1
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Had a drip on the shower faucet, they were able to come quickly to fix. The plumber was professional but focused solely on the drip. When my husband returned home, he noticed that the stopper on the shower was dripping now. The plumber had also taken my credit card number and put it on the receipt. I signed and though not content with the service was charged. I was then called multiple times from their office and told that they never received my credit card number.I believe that plumbers should fix the entire faucet as that is their specialty and their billing system is horrific. I would suggest literally any other service provider.

instantplumbing.ca
4
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I was having issues with my water after another company came and fixed a leak with my water tank. The buddy from the other company crossed the lines so basically my hot water was cold, and cold water hot....if that makes sense.. it basically messed everything up. The guys name was Wyatt and he was so nice and actually on time .. a rare thing apparently because the other company was late on two occasions.  I give them a good rating because of the friendliness and for being on time and for fixing the issue! Wyatt is the best! :)

instantplumbing.ca
4
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Used the services of Instant plumbing three times in the last six months (we have old pipes). Each time the staff was friendly and helpful. Prices are a little high but I think all plumbing services are expensive in Calgary. Overall I am very happy with the quality and service. Thanks!

instantplumbing.ca
1
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They came to unclog my sewer drain, tree roots are the issue. They came, snaked the line, left. The invoice came 2 weeks later. At the same time my sewer backed up again. The City came in and punched a hole. I talked to other plumbing companies and for a roots issue if the line was cleaned out it shouldn't be clogging again 2 weeks later. Now i have a different plumbing company coming and they are going to scope and snake the line for the same price as just a snake from instant plumber. A full detailed report of the scope will also be provided. I did call instant plumber but they just shrugged it off. Nothing they can do. I would like to add that my sewer since being snaked by a different company has not plugged in 10 months. The other company guaranteed their work for a year. Way better then the shrug off from Instant Plumber. They got their money with no regard for their customer. The other plumbing company scoped the line and it was easy to see that instant plumber didn't do anything. The new plumbing company had to ask me multiple different times "are you sure they snaked the line cause it doesn't look like it". I will never use this company and will recommend to everyone I know never to use this company as they are a complete rip off. Worst plumbing company in Calgary

instantplumbing.ca
5
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I have to give these guys major kudos for some advice I got over the phone. My sewer backed up and my basement flooded recently. I honestly did not know what to do or who to call. After first speaking with one of their competitors, they were ready to send a truck over (at my expense) to snake the sewer line. I decided not to go ahead with this because they could not book me in on the same day. The lady on the phone at Instant Plumbing told me that I should call 311 first and have the City take a look at it to determine whether the problem was on my side of the property line or theirs. I did not know that this service was available free of charge. Turns out that the problem really is on the city side, and I will probably have the plumbing problem fixed without having to pay out of pocket. I really appreciate this honesty and will be sure to use Instant plumbing if any future plumbing needs arise. Thank you.

instantplumbing.ca
1
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I was charged $1197.64 for a new 40 gallon water tank only (labour was extra). Completely overpriced. It's only a $500 tank when I look up the exact model on a couple of Canadian websites. Or if you search any Rona or Home Depot all their 40 gallon tanks are also just under $500 with the same warranty. Service man was great - very efficient and friendly. Won't use them again purely due to price which is unfortunate.

instantplumbing.ca
1
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Absolute ripoff. I had them over to install a laundry sink. The plumber ended up showing up with an apprentice that I had to pay for. Why should I pay to train your people? Two men for a one man job. I was told they needed to do install another drain in my basement, it ended up costing me $1000. Forgot about them and then called them again to replace a $20 safety device on my hot water tank. I tried to fix it a day earlier but figured I didn't have the time. Plumber shows up to tell me the tank is leaking I need a new tank at $1,500. He also tried to sell my wife a $2,500 water softener. He called me at work and emphatically told me that the leak was real and the safety device on my tank was not tripped. When you call for a plumber, you should get a plumber, not a sales man. These people should be investigated for fraud. DO NOT GO WITH THESE PEOPLE. Pete The Plumber come out and fixed the tank for $120. The safety device was tripped. I called instant and told them I wasn't paying for their trip to my house. They said okay.

instantplumbing.ca
5
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The friendliest and most professional guys! Thanks for the wonderful service this past week!!

instantplumbing.ca
5
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These guys rock!

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Locations:

Instant Plumbing Ltd

2220 20 Avenue Northwest, Calgary, AB T2M 1J2, Canada
(403) 338-1172

Instant Plumbing Ltd

3625 6 St NE, Calgary, AB T2E 2L1, Canada
(403) 338-1172