Add a Review

124-, 2331 50 Ave SE, Calgary, AB T2B 0N1, Canada

(403) 510-1204

Rating:

Complaints:

BBB:
Ripoff Beport :
Complaints Board :

Reviews List

jpsheating.ca
5
@

Chad and Aaron did a great job installing a new Failing furnace and AC unit. Friendly, efficient and clean. So far, so good. Looking forward to years of cool summers. 😃

jpsheating.ca
5
@

I say this with utmost sincerity: I thought I knew what great customer service was, but then we experienced service with JPS. We were shopping around for air conditioning services and decided to go with JPS because they offered the best value, and because we knew from our first meeting that we would be taken care of by going with them. We weren't wrong: our installation appointment was booked and completed in a timely manner, the installation itself was neat, tidy and well done; we were paranoid about potential damage to our finished basement but our worries turned out to be unfounded; our installation technician was knowledgeable, precise and thorough in explaining everything we needed to know. James really does make you feel like a valued customer, everyone knows what they're doing and any concerns we had were followed up with and addressed in a timely manner. They took care of everything, even registering our unit with the manufacturer for the warranty. We couldn't have had a better experience, in fact, I really wish more companies treated their customers the way JPS treated us. They've certainly set a new standard for us and we'll certainly be recommending them to everyone we know!

jpsheating.ca
4
@

Had been considering A/C for a couple of years. finally jumped in and decided, after comparative research (including neighbours' experience), to use JPS. We settled on a mid-efficiency unit after some discussion with the sales person and the warranty and service that are provided with the unit, plus the new thermostat are a huge part of the selling feature. Installation day went smoothly, for the most part, except that the install took a little longer than expected. Very neat and tidy installation. We had a small issue following installation that they promptly came and fixed. Good to great service. Great product. I recommend JPS for your A/C needs.

jpsheating.ca
5
@

All I can tell the prospective customers out there is.....WOW! I was blown away by the level of customer care, focus, honesty and attention from JPS. From start to finish the whole process with James and his team of knowledgeable and courteous experts was second to none. The initial meeting with James to discuss our product needs was very informative but without the typical "salesman pitch". No pushing, very much obligation free. I was left feeling a lot more comfortable with the Daikin AC product and AC in general, with the confidence knowing that the product would meet our needs for the impending hot summer. The installation was on time and professionally done. The finishing was excellent and there was absolutely no mess left. The space they occupied when they did the install was well respected and they even worked around our grumpy little dog. I could not be happier. 10/10 service from start to finish. I also went to James and Chad with a number of questions about the product pre and post install and both were very patient, accommodating and happy to address all of my questions. Alana was also super helpful on the financing side and got us pre approved within minutes, hassle free. Financing isn't for everyone, but the plans on offer were attractive and helped make our decision to proceed with JPS that little bit easier. To date, i have absolutely zero issue with the AC product they installed. It works a dream and it's hard to imagine life on a hot day without it! I also had them install a UV sanitary light into my HVAC system. I later learned that I needed to have the UV light removed before a third party company came in to clean our vent/duct system. Again, no issues with JPS, even though we uninstalled the device, JPS happily arrived shortly thereafter to reinstall it to ensure it was done properly. All at no cost to me. These guys really do look after their customers. Fantastic service, really! I will definitely be going back to JPS should I require a new furnace in the future. They have already earned my trust with their excellent knowledge, service and expertise to date. All you need to do is just look at the other reviews on here, the rating truly does speak for itself and they have a great BBB rating to boot. Thank you very much JPS and I look forward to dealing with you again in the future!

jpsheating.ca
5
@

My gas furnace suddenly stopped providing heat for our home. Upon investigation it looked like the fan motor did not want to start. Based on the Google Reviews I contacted two companies for a service call. JPS Home Heating was able to come right away and this was the reason for selecting JPS. Dimitri from JPS Home Heating came out for the service call. Dimitri was very professional and knowledgeable about his trade. We had a good discussion about the pros and cons of a number of different solutions and I feel that this allowed me to make the right decision. Dimitri went ahead with replacing the agreed upon components in a quick and efficient way. He finished by properly testing his repairs and clean up the work site. The repaired furnace has been working very well ever since and I am a very satisfied customer and I would highly recommend JPS to anyone with furnace troubles.

Add a review

Locations:

JPS Home Heating & Air Conditioning

124-, 2331 50 Ave SE, Calgary, AB T2B 0N1, Canada
(403) 510-1204